National Sales Trainer - Health Plans
Secaucus, New Jersey
At a glance
There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest.
Success profile
What makes a successful candidate? See if you have what it takes.
- Communicator
- Confident
- Independent
- Persuasive
- Results-driven
- Strategic
See how your career can grow
As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take.
- Internal Account Management >Internal Account Management
- View Sales Account Executive Sales Account Executive
- Specialty Sales Specialty Sales
- Sales Leadership Sales Leadership
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The National Sales Trainer – Health Plans will champion overall Health Plan (HP) training requirements by driving national and local training processes and programs. Provide training for Health Plan Account Executives and Health Plan Account Managers (HPAE and HPAM). Support the Commercial Learning Center and the effective execution of STAGE Training. Oversee the development and implementation of all Health Plan training content and initiatives for the entire commercial organization.
This is a remote position with regular travel.
Partner with Commercial Learning Center, Commercial Operations, and Health Plan Franchise leadership to develop and implement the overall Health Plan training strategy that maximizes performance and results
- Drive and support national programs and provide valuable input about the needs of local programs as well
- Lead the design, development and delivery of national, regional, and local training as directed in various blended learning formats (live and digital methods)
- Partner with commercial and franchise leadership on the strategy, development, and delivery of all Health Plan training related to featured products and services, as directed
- Serve as a primary resource to commercial management and personnel relative to the sales training and development needs of the Health Plan team as well as the entire commercial organization
- Conduct formal training sessions (both in person and virtually) that meet the needs of the organization
- Collaborate with Commercial Learning Center leadership to develop/analyze training and identify processes, programs, and techniques for maximizing performance and results
- Continually evaluate all Health Plan training activities to identify areas for improvement and drive overall effectiveness
- Consistently increase personal knowledge of Health Plans, healthcare, and industry trends while keeping pace with training and development innovation
- Conduct field training with new and existing Health Plan sales representatives
- Consult with Health plan leadership to develop and deliver monthly training sessions
- Become certified in key Quest selling methodologies including (but not limited to) Integrity Selling, Integrity Prospecting, IMPAX and other executive selling
- As a member of the CLC, deliver STAGE 2 training on a regular rotation, along with other cross-CLC projects and work.
Accountabilities/Metrics:
- Revenue growth as result of training & coaching
- # of reps trained
- Time to rep productivity post-training
- Field Impact Score (# of days in field)
- % Field Coaching Reports delivered within 48 hours of field travel
- % of Sales Director follow-up within 7 days of field travel
- Integrity Selling Trainer Certification score
- Regional Knowledge scores (new hire reps, new product launches, annual re-certification)
- Bachelor's degree in Business/Marketing or related field
- Minimum 5-8 years of progressive experience in sales, sales training, and/or direct sales or sales management
- Experience in curriculum design and development
- Comprehensive understanding of clinical laboratory markets/trends a plus
- Strong communication skills both verbal and written – able to train and coach experienced executive sales team
- Strong administrative skills
- Demonstrated success in a coaching/training role and ability to influence the behavior of others both in the classroom and field
- Solid presentation and facilitation skills
- Excellent at working collaboratively in a matrix environment
- Ability to adapt to changing priorities and accomplishing multiple tasks
- Ability to work independently
- Health Plan / Healthcare marketplace experience is required. Must have a willingness and desire to learn every aspect of laboratory health plan dynamics
- Experience with PowerPoint, Excel, Word, Adobe, and Articulate and Brainshark module creation software
- Travel required to Secaucus, NJ, Dallas, TX, and various other locations around the nation
- May live anywhere in the US
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
Culture
We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Virtual work options
Quest Virtual Model allows eligible Quest employees to work either a hybrid schedule (two to three days from home per workweek), a near-site schedule (primarily from home with occasional work in a Quest office), or fully remote. Decisions are made on a case-by-case basis with the employee’s manager and HR Business Partner.
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Sales incentive plan
Uncapped incentive and 9-month new hire tiered incentive guarantee. Incentive is paid out quarterly.
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Training
Comprehensive sales training program and educational assistance offerings.
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Transportation
Company-supplied vehicle.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.