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More: Inspiration Discover an award-winning culture where every day is powered with excellence.

Our culture

We’re a diverse team of curious collaborators and imaginative innovators who come together every day to accelerate better health. The Quest Way is all about helping people make important health decisions by providing high-quality, affordable diagnostic testing - all while fostering a more welcoming workplace through our inclusion and diversity philosophy, Everyday Equity. It’s an approach that’s enabled us to create an environment where our people feel comfortable being their most authentic selves, as well as inspired to learn, develop, and grow in their careers - and ultimately, that’s what makes working here so special.

Infographic: The Quest Way. Why we exist, How we grow, how we work. Purpose. Strategy. Culture.

PURPOSE triangle icon WHY WE EXIST

Working together to create a healthier world, one life at a time

STRATEGY triangle icon HOW WE GROW

We help people make the best decisions to improve health by providing high-quality and affordable diagnostic testing insights and services using our scale and extensive reach.

CULTURE triangle icon HOW WE WORK

The 5Cs

  • Customer first
  • Care
  • Collaboration
  • Continuous improvement
  • Curiosity


We perform testing for approximately 550,000 patients every day.

Man and Woman walking down a hallway

The Q Brand Experience Program

We don’t just talk the talk, we walk the walk. Simply put, The Q Brand Experience Program is a program that helps us live out our brand vision from the inside out. Led by a group of company role models, who we call Quest Valuable Players (or QVPs for short), the program educates and inspires teams to create better brand experiences. Leading by example, they not only believe in our organizational commitments, but express them through behavior. From day to day, you’ll see our QVPs amplifying the voices of others, supporting program evolution, and encouraging participation in The Q. If you’re a natural-born leader with a desire for change, you could be a perfect fit for the program.

Our commitment to diversity

More innovation happens when unique perspectives come together to explore new experiences. That’s why we’re committed to cultivating an environment of belonging and equity for all to build a better workplace and create a greater impact. Discover how we’re continually fostering a culture of inclusion through our Employee Business Networks.

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African-American Business Leaders

Founded to provide African-American employees and their allies unique opportunities to collaborate, develop, and influence.

The Caregivers Employee Business Network Logo

The Caregivers Employee Business Network

The Caregivers Employee Business Network was created to provide support for all caregivers and parents in the Quest Diagnostics family, regardless of their area of need.

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DiverseAbilities Employee Business Network is an open-door network that welcomes all supporters of its mission – from those who self-identify as someone with a disability, know someone with a disability, or are simply interested in learning more.

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Women in Leadership

The Women in Leadership Employee Business Network aims to build and expand our leadership pool, creating a competitive advantage for Quest Diagnostics by enabling women to reach their full potential.

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The Hispanic/Latino Employee Business Network aims to support and encourage employees’ understanding of our diverse backgrounds and develop our cultural competency.

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Pan-Asian Leaders

The Pan-Asian Leaders Employee Business Network celebrates Pan-Asian culture across the company while providing Pan-Asian American employees opportunities for collaboration, professional development, and enrichment.

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The Pride Employee Business Network is an all-inclusive resource group for our LGBTQ+ employees, straight/cis allies, parents and family members of LGBTQ+ individuals.

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The Quest Community Action Network, or QuestCAN, empowers employees to support their local communities and nonprofits through volunteering, donations, and philanthropy.

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The Veterans Employee Business Network is an open-door network and all-inclusive resource group that welcomes all supporters of its mission, whether they’re a Veteran, a family member of a Veteran, or wants to support Veterans.

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The Young Professionals Employee Business Network (YoPro)

The Young Professionals Employee Business Network, or Yo-Pro, aims to develop the future generation of leaders by providing opportunities to network, collaborate, and develop personal and professional skills.

HealthyQuest Employee Business Network Logo

HealthyQuest Employee Business Network

When you join HealthyQuest, you are investing in you, your family and your colleagues' health and well-being by promoting a healthy lifestyle, healthy eating habits, raising awareness about health conditions, encouraging physical activity, and promoting emotional vitality and mental well-being.

Two doctors with masks looking at each other talking

Training and Development

Whatever your role or level of experience, we want to make sure you’ve got the tools and resources you need to be at your best. That’s why we’ve built a supportive culture that provides a range of training and development programs designed to suit you.

Working on the frontline? You’ll be able to take advantage of training that helps you grow your skills and move your career forward. In a technical lab or professional role? For you, we can offer medical technologist training partnerships, sales leader development, and more. If you’re a supervisor or manager, we’ll ensure you have the leadership training you need to shine—both as an individual and as part of a cohort. Finally, we’re committed to supporting mid-level and executive leaders with coaching, mentorship, and focused development that builds experience and fosters expertise.

Celebrating our people

Our supportive environment encourages people to engage in more innovative and inclusive activities—both inside and outside of work. Learn more about how we help our people continue to raise the bar for inclusion.

Whole-Person Culture

Cecilia McKenney, Quest Diagnostics’ Senior Vice President and Chief Human Resources Officer, sat down with Chris Rainey, host of the HR Leaders podcast, to talk about employee appreciation, leader development, and building a whole-person culture at Quest. View the full episode here, or listen wherever you get your podcasts.

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Diversity Day

The Quest Way supports a culture that is inclusive of everyone. We have a dedicated floating holiday, Diversity Day, which employees can use to celebrate a day that is special to them, their family, or culture. Join us and jump in!

Women dancing

Logistics Day

At Quest, we have more than 5,000 logistics professionals who are crucial in helping to make our operations seamless. Every year, on June 28, we celebrate National Logistics Day to honor these hardworking professionals in our logistics sector.

Quest airplane and van

Pride Month

To mark the start of Pride Month on June 1, Quest colleagues proudly displayed the rainbow flag across Quest locations. Our people also took part in a variety of activities to celebrate the month, from raising money for The Trevor Project to participating in the Walk for UPMC Children’s Hospital Foundation.

college of pride images


We believe being healthy means taking care of the whole you—body and mind. To ensure this happens, we offer our people access to the healthyMINDS program. This gives you the opportunity to take advantage of free therapy sessions, on-demand digital tools, and work/life resources. It’s just another example of how much we value the members of the Quest family.

Woman smiling - healthy minds