Patient Services Representatives (PSR)/phlebotomists represent the face of our company to patients who come to Quest Diagnostics. The PSR draws quality blood samples from patients and prepares those specimens for lab testing. The PSR has direct contact with patients and creates an atmosphere of trust and confidence.
Specimen Processors are responsible for data entry of test orders, presorting, and preparation of the specimen for pickup and delivery. This role requires great organization, attention to detail, and the ability to be flexible and learn new processes.
Route Service Representatives (RSR) perform day-to-day route operations by serving client needs with regard to properly tracking, sorting, storing, and transporting patient specimens. The RSR safely operates company vehicle to pick up and deliver specimens and provide service to internal and external customers.
Client Service Representatives (CSR) are the critical interface between patient and provider that ensures quality service and customer satisfaction. The CSR handles all customer inquiries regarding reporting of patient results, and questions about tests and services.
The various technical lab jobs each support Quest Diagnostics’ laboratory functions and play an essential role in the services we provide. Technical lab employees are responsible for properly handling specimens, running tests and analyses, reporting results to clients and patients, and ensuring compliance with quality and safety procedures.
We are an industry leader with a longstanding reputation for exceptional quality and stability in our market. We inspire action, illuminate answers, and advocate better health.
At Quest Diagnostics, we are dedicated to continuously improving patient health. We are the world’s leading provider of diagnostic testing, services, and information that patients and doctors rely on to make better healthcare decisions.
Each day, we impact the lives of millions, serving one in three American adults. Our continuous pursuit to discover and innovate enables us to create new solutions every day, many of which are now industry standards of care. Diagnostic tests influence about 66% of clinical decision making.
Quest Diagnostics employs nearly 45,000 employees ranging across hundreds of different locations, departments, functions, and roles. No matter what role one plays at Quest, every employee is committed to the same goal: improving human health. With a medical and scientific staff of more than 600 M.D.s and Ph.D.s, an extensive network of convenient patient locations, and a broad range of diagnostic products, we perform testing for approximately 550,000 patients every day, as well as provide information and services for physicians, employers, and insurers.
Quest values every employee and recognizes that our industry leadership is due in large part to the commitment and dedication of our talented team. What motivates employees most is the knowledge that their work contributes to improving human health, something our employees view with great pride and satisfaction.
Medical, supplemental health, dental and vision plans
Blueprint for Wellness employee wellness program
Flexible spending accounts
Pre-tax 401(k) savings plan
Employee stock purchase plan
Competitive paid time off
Tuition reimbursement
Adoption assistance program
Review a comprehensive list of our competitive programs designed to promote employee health and wellness.
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