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More: Inspiration Discover an award-winning culture where every day is powered with excellence.

Our culture

We’re a team of curious collaborators and imaginative innovators who come together every day to accelerate better health. The Quest Way is all about helping people make important health decisions by providing high-quality, affordable diagnostic testing - all while fostering a welcoming workplace and culture of belonging for our team. It’s an approach that’s enabled us to create an environment where our people feel valued and supported, as well as inspired to learn, develop, and grow in their careers - and ultimately, that’s what makes working here so special.

Infographic: The Quest Way. Why we exist, How we grow, how we work. Purpose. Strategy. Culture.

PURPOSE triangle icon WHY WE EXIST

Working together to create a healthier world, one life at a time

STRATEGY triangle icon HOW WE GROW

We help people make the best decisions to improve health by providing high-quality and affordable diagnostic testing insights and services using our scale and extensive reach.

CULTURE triangle icon HOW WE WORK

The 5Cs

  • Customer first
  • Care
  • Collaboration
  • Continuous improvement
  • Curiosity

550K

We perform testing for approximately 550,000 patients every day.

Man and Woman walking down a hallway

The Q Brand Experience Program

We don’t just talk the talk, we walk the walk. Simply put, The Q Brand Experience Program is a program that helps us live out our brand vision from the inside out. Led by a group of company role models, who we call Quest Valuable Players (or QVPs for short), the program educates and inspires teams to create better brand experiences. Leading by example, they not only believe in our organizational commitments, but express them through behavior. From day to day, you’ll see our QVPs amplifying the voices of others, supporting program evolution, and encouraging participation in The Q. If you’re a natural-born leader with a desire for change, you could be a perfect fit for the program.

Our commitment to a culture of belonging

We’re committed to cultivating an environment of belonging for all employees to share unique perspectives, build a better workplace, and create a greater impact. The 11 Employee Business Networks (EBNs) at Quest Diagnostics are committed to fostering a vibrant and supportive workplace where employees can grow, connect, and contribute. Through professional development, mentorship, EBN program offerings, and community engagement, our members are empowered to make meaningful connections and contributions towards the success of our company and surrounding communities.

By building strong networks, driving innovation, and amplifying the voices of our employees, we strengthen our company culture and make a lasting impact both within Quest and beyond. Each of our Quest Employee Business Networks are open to all employees.

African-American Business Leaders Logo

African-American Business Leaders

The Caregivers Employee Business Network Logo

The Caregivers Employee Business Network

DiverseAbilities Logo

DiverseAbilities

Women in Leadership Logo

Women in Leadership

Hispanic/Latino Logo

Hispanic/Latino

Pan-Asian Leaders Logo

Pan-Asian Leaders

Pride Logo

Pride

QuestCAN Logo

QuestCAN

Veterans Logo

Veterans

The Young Professionals Employee Business Network (YoPro) Logo

The Young Professionals Employee Business Network (YoPro)

HealthyQuest Employee Business Network Logo

HealthyQuest Employee Business Network

Two doctors with masks looking at each other talking

Training and Development

Whatever your role or level of experience, we want to make sure you’ve got the tools and resources you need to be at your best. That’s why we’ve built a supportive culture that provides a range of training and development programs designed to suit you.

Working on the frontline? You’ll be able to take advantage of training that helps you grow your skills and move your career forward. In a technical lab or professional role? For you, we can offer medical technologist training partnerships, sales leader development, and more. If you’re a supervisor or manager, we’ll ensure you have the leadership training you need to shine—both as an individual and as part of a cohort. Finally, we’re committed to supporting mid-level and executive leaders with coaching, mentorship, and focused development that builds experience and fosters expertise.

Celebrating our people

Our supportive environment encourages people to engage in more innovative and inclusive activities—both inside and outside of work. Learn more about how we help our people continue to raise the bar.

Employee-focused culture

Cecilia McKenney, Quest Diagnostics’ Senior Vice President and Chief Human Resources Officer, sat down with Chris Rainey, host of the HR Leaders podcast, to talk about employee appreciation, leader development, and building a whole-person culture at Quest. View the full episode here, or listen wherever you get your podcasts.

Women dancing

MyDay

The Quest Way supports a culture that recognizes individuality of needs. We offer MyDay, which employees can use to celebrate a meaningful occasion of their choice. Join us and jump in!

Women dancing

Logistics Day

At Quest, we have more than 5,000 logistics professionals who are crucial in helping to make our operations seamless. Every year, on June 28, we celebrate National Logistics Day to honor these hardworking professionals in our logistics sector.

Quest airplane and van

Lab Week

Every year Quest celebrates the important role we play in the healthcare system during Medical Laboratory Professionals Week. We are proud to honor our phlebotomists who collect patient specimens, our logistics team who delivers specimens to our labs, our laboratory teams who handle and analyze specimens, and our customer support teams. Our teams are at the heart of our business, and we honor them with celebrations and recognition.

A woman who's a medical professional is sitting next to an older woman, while placing her hand on her shoulder and smiling.

healthyMINDS

We believe being healthy means taking care of the whole you—body and mind. To ensure this happens, we offer our people access to the healthyMINDS program. This gives you the opportunity to take advantage of free therapy sessions, on-demand digital tools, and work/life resources. It’s just another example of how much we value the members of the Quest family.

Woman smiling - healthy minds

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.