Billing Service Specialist
Manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates. Recover account Missing Information for records in BIP >30 days old.
- Monthly client visits will be conducted as part of the job responsibilities.
- Accounts visits will be prioritized based on Missing Information/ABN status and geographic location
- Billing Service Representative will be responsible for communicating results of client education process on Missing Information and ABN improvements to the BU management teams.
- Coordinate with BU Sales Department any collaborative client visits that may be required.
- Provide training to new BU Sales Representatives during NEOP process.
- Manage and educate lab Operation and PSCs top-offenders on edit requirements for billing.
QUALIFICATIONS
Required Work Experience:
2 - 4 years related experience
Preferred Work Experience:
N/A
Physical and Mental Requirements:
N/A
Knowledge:
N/A
Skills:
- Ability to develop and sustain good customer relations.
- Strong planning and organization skills.
- Ability to work independently.
- Strong problem solving skills.
- Excellent written and communication skills.
EDUCATION
Bachelor’s Degree(Required)
LICENSECERTIFICATIONS
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”
- Quest Employee
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