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Director of Strategy & Solutions - Government Funded Segment

Wood Dale, Illinois

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More: Value Discover a team where your contributions will make a deeper impact.

At a glance

There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest.

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What makes a successful candidate? See if you have what it takes.

  • Communicator
  • Confident
  • Independent
  • Persuasive
  • Results-driven
  • Strategic

See how your career can grow

As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take.

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Job Details

Category Sales Location Wood Dale, Illinois Job function Sales Job family Sales
Shift Day Employee type Regular Full-Time Work mode Hybrid

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The Director of Strategy & Solutions - Government Funded Segment develops strategies and executes plans with the regions to identify and close profitable growth opportunities regionally and nationally. Creates effective relationships with assigned associations and c-suite personnel in emerging commercial markets such as FQHCs, tribal health, public health, correctional, and eldercare with a focus on PACE. As directed, may assume lead for other emerging channels or markets and initiatives.

This is a regional, field-based sales role with regular travel. 


  • Work with the ED, Government Funded Segments to define the overall market strategy and develop short-term and long-term plans for the business channel.
  • Lead the collaboration effort to ensure Commercial, Operations and Clinical Franchises have input into defining and developing solutions to address the channels' needs with our service offerings.
  • Accountable for driving results through the regions for these channels at growth rates established in the business case.
  • Partner with related functions (Regional Commercial and Ops, Deployment, Marketing) to develop strategies for promoting service offerings, client communications, channel analytics and reporting.
  • Responsible for developing skills and channel knowledge of partnering sales professionals.
  • Executes cross functional strategic plans by bringing together the key people (internal and external), processes and functions to deliver unique solutions for these opportunities.
  • Monitors and ensures customer satisfaction with on-going services provided; develops proposals to enhance business relationships and to expand our service offering with the client. 
  • Owns and facilitates C-Suite relationships and growth strategy for assigned major accounts and associations.
  • Stays abreast of changes in the marketplace impacting customers. Maintains a working knowledge of the company's differentiating products and those of the competitors.
  • Develops and maintains effective relationships with key personnel in targeted opportunities, to engage them in discussions about emerging healthcare delivery models and the role of Quest Diagnostics as a strategic business partner; engage senior Quest leaders as appropriate.
  • Collaborates with regional commercial leaders and their teams to develop and execute strategic plans in the assigned segments.
  • Achievement of revenue objectives in the aggregate for the emerging markets channel.
  • Effectiveness of pipeline and forecasting of large deals. 
  • Development and execution of strategic plans by channel by state and/or region.
  • Effective collaboration with enabling functions, regional sales and operations teams.
  • Scope and effectiveness of c-suite relationships

Required Work Experience: 

  • A current or previous business leader or experience working with strategic accounts.
  • Successful business development experience in laboratory medicine with B2B transactions.
  • Experience working with large physician networks, employers, associations, and non-traditional health care delivery models and organizations.
  • Demonstrated success working collaboratively and in a matrix organization – not owning accounts directly but facilitating success for other sales professionals and region teams.
  • Demonstrated strong business development and closing skills which resulted in revenue growth.

Preferred Work Experience: 

  • 8-10 Years of Experience in commercial to include sales leadership
  • Successful track record of managing a product line or free-standing service delivery within a larger organization; experience in:
    • Strategic planning and execution
    • Sales processes, sales operations and life-cycle marketing
    • General operations including logistics, testing and client services
    • Healthplan, Medicare and Medicaid payor programs

Knowledge:  

  • Diagnostics laboratory business, tests and processes.
  • Quest Diagnostics network, lab operations and laboratory finance/pricing strategies.
  • Healthcare industry, regulations, payers and regulations.
  • General economics of B2B business transactions.


Education:


Bachelor’s Degree Required



Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

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Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

  • Virtual work options

    Quest Virtual Model allows eligible Quest employees to work either a hybrid schedule (two to three days from home per workweek), a near-site schedule (primarily from home with occasional work in a Quest office), or fully remote. Decisions are made on a case-by-case basis with the employee’s manager and HR Business Partner.

  • Sales incentive plan

    Uncapped incentive and 9-month new hire tiered incentive guarantee. Incentive is paid out quarterly.

  • Training

    Comprehensive sales training program and educational assistance offerings.

  • Transportation

    Company-supplied vehicle.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.