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Connectivity Specialist (Remote Opportunity)

Wood Dale, Illinois

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More: Value Discover a team where your contributions will make a deeper impact.

At a glance

There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest.

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See how your career can grow

As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take.

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Job Details

Category Sales and Marketing Location Wood Dale, Illinois Job function Sales Job family Sales
Shift Day Employee type Regular Full-Time Work mode Remote

The Sales Connectivity Specialist will oversee the discovery, implementation, and deployment of our client facing connectivity solutions with a focus on Digital Pathology.  Acting Connectivity subject matter expert responsible for driving alignment between Commercial, Operations, Third Party Vendors and Clientele.

The senior business liaison and focal point to the customers of Commercial to ensure quality delivery of connectivity to customers. This position has immediate and direct impact on customer satisfaction and alignment of regional growth and attrition targets. Responsibilities include the alignment of business and Information Technology goals, and coordination of Information Technology resources to meet these objectives. The challenge is to manage cross-functional issues and deliverables by effectively setting priorities and directing resources that are not managed by this position. This requires a strong individual with an extensive background of the AmeriPath/Quest Diagnostics IT connectivity suite as well as excellent interpersonal, communication and negotiation skills.


Have a thorough understanding of the Oncology Franchise, both regionally & nationally.

  • Drive and support Electronic Connectivity Solutions within Region.
  • Support the Commercial Sales Force and Sales Directors in navigating installations of Connectivity Solutions, both internally within the organization, as well as with our referring physicians.
  • Drive the adoption of our connectivity solutions suite to include Digital Pathology, LIS, IMS, EMR Interface implementation and support, Quanum Orders and Results, and appropriate hardware deployment through assistance, education and guidance of the regions Commercial Sales Force and Sales Directors.

Train clients and the Commercial Sales force on our Digital Pathology offerings and internal/external Orders/Results software applications

  • Will work with respective Sales Directors to prioritize regional projects while engaging Laboratory Operations, IT, referring physicians and office staff, to ensure the smooth implementation of each solution. 
  • Expectations of up to 25% travel within the various Regions required.
  • Available for escalation of support issues and work with internal parties to ensure client satisfaction.

Education: 

  • Bachelor's degree required

Preferred Work Experience:

  • 5-10 years of relevant experience or equivalent combination of education and experience.

Skills:

  • Knowledgeable in all areas of IT Connectivity and support.  Knowledge includes, but is not limited to, Digital Pathology, Quanum, IMS/LIS/EMR products, and Help Desk support.
  • Knowledge of laboratory processes and procedures. 
  • Ability to effectively interact with all levels of management and customers.
  • Ability to work effectively in cross-functional, matrixed environments.
  • Proficiency in managing multiple projects.
  • Experience with multiple technologies and products across various platforms relevant to customer connectivity.
  • Excellent prioritization and time management skills.
  • Excellent customer service skills.
  • Excellent presentation skills.
  • Excellent analytical and problem-solving skills.
  • Excellent verbal and written communication skills to effectively interact with all levels of management and customers.
  • Sound negotiation skills.
  • Team focused.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

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Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

  • Virtual work options

    Quest Virtual Model allows eligible Quest employees to work either a hybrid schedule (two to three days from home per workweek), a near-site schedule (primarily from home with occasional work in a Quest office), or fully remote. Decisions are made on a case-by-case basis with the employee’s manager and HR Business Partner.

  • Sales incentive plan

    Uncapped incentive and 9-month new hire tiered incentive guarantee. Incentive is paid out quarterly.

  • Training

    Comprehensive sales training program and educational assistance offerings.

  • Transportation

    Company-supplied vehicle.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.