Genomic Science Specialist I

Job Description

Genomic Science Specialist I 

Location:  Remote

Work Schedule:  Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $100,000 - $120,000 / year (vary depending on experience and candidate's state of residence)

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

We have a position available for a genetic counselor to join our Genomic Services Oncology Team at Quest Diagnostics Inc as a Genomic Science Specialist I. This position will provide support for our hereditary and somatic oncology testing.

The Quest Diagnostics Genomic Services department consists of genetic counselors, genetic assistants, and genomic client service specialists. All are dedicated to promoting and executing high standards in the development, delivery, support, and promotion of commercial genetic testing. Genomic Services contributes to all aspects of genetic test development from idea to market and beyond; oversees the provision of genetic test support to clients; collaborates with Quest commercial, marketing, operations and health plan teams; and demonstrates Quest's leadership in the genetic test market through such things as scientific contributions, GC student rotations, and thought leadership. 

Responsibilities:

• Providing support to ordering clinicians regarding test offerings, testing strategies, logistics (sample tracking/test code verification), results interpretation and education as appropriate. 
• Serve as the liaison between client and lab regarding clinical history or other factors required for optimal lab services.
• Facilitate coordination with internal Quest laboratories to monitor, prioritize, and track samples.
• Manage case troubleshooting, follow-up, outcomes documentation, and data collection.
• Review orders flagged for accuracy or special requests and monitor processing.
• Establish and develop relationships with clients. 
• Document client feedback regarding needs and preferences for products and service delivery. 
• Provide phone consultation to patients regarding genetic test offerings and results. 
• Support R&D and other teams on new or revised product launches.
• Identify internal educational needs and recommend clinical education support strategies
• Provide subject matter expertise regarding Quest Diagnostics’ testing technologies to the commercial teams and genomic science liaisons.
• Support Quest-sponsored testing initiatives that involve direct patient contact.
• Provide guidance with reporting language and supplemental educational reports.
• Support Quest genomic outreach activities, including partnerships with advocacy groups and the community, and national conferences. 
• Work with both external and internal collaborators on research projects.
• Support Quest Diagnostics’ virtual student rotations.
• Continuing education for self to keep up subject matter expertise.

Qualifications:

Required Work Experience:  

• Minimum 3 years clinical or laboratory Genetic counseling experience

Physical and Mental Requirements:  

• the person must be able to sit (or stand) for long periods of time 

Knowledge:  

Working knowledge of PC operation, including appropriate genetics packages and standards such as Word, Excel, Powerpoint and Access. 

Skills: 

• Strong verbal and written communication skills 
• Demonstrated decision making and organizational skills needed for leadership and teambuilding. 
• Proven ability to accomplish tasks both independently and as a member of a team.  Ability to work effectively with local and national Quest Diagnostics’ and Athena Diagnostics’ teams. 
• Exemplify professionalism consistent with Quest Diagnostics’ values, vision and mission 
• Superb problem-solving skills, critical thinking, and institution of novel solutions
• Demonstrated accountability for professional growth and job performance by seeking education opportunities based on identified goals. 
• A collegial and collaborative nature 
• High-energy work ethic 
• Flexibility to adapt to departmental business needs.

Education

• Master’s Degree Genetic Counseling (Required)

Licenses and Certifications

• Board Eligible/Board Certified as a Genetic Counselor. Once certified, continues professional education sufficient to maintain current requirements for re-certification in the ABGC. Maintains licensures where applicable (Required)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.