Director, Esoteric Laboratory Operations - San Juan Capistrano, CA
San Juan Capistrano, California
At a glance
Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.
Success profile
What makes a successful candidate? See if you have what it takes.
- Collaborative
- Efficient
- Focused
- Results-driven
- Quick-thinking
- Organized
See how your career can grow
With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.
- Lab Associate Lab Associate
- Lab Technician Lab Technician
- Lab Technologist >Lab Technologist
- Lab Supervisor or Trainer Lab Supervisor or Trainer
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
Job Description
The Director of Lab Operations oversees the technical lab operations for units with between $70mm and $400mm in revenue and greater than 500 employees. The Director is responsible through lab managers for quality and timeliness of technical procedures, compliance, and overall lab budget.
Responsibilities:
- Directs and coordinates laboratory activities to insure that services are provided on schedule with quality and cost objectives.
- Insures that all laboratory activities and operations are carried out in compliance with local, state, federal, and governmental regulations and laws.
- Develops and trains personnel within the laboratory and reviews and appraises their performance.
- Establishes laboratory organization plan and delegates responsibilities, authorities and accountabilities to appropriate subordinates.
- Creates and evaluates new procedures and equipment for potential use on the laboratory and recommends new procedures and equipment where necessary.
- Directs, coordinates and oversees major unit projects to the best economic advantage of the corporation.
Qualifications:
Required Work Experience:
- 8+ years professional laboratory experience including 3 years in managerial role is required
- Demonstrated success in overseeing a large department or function, with direct impact on service metrics and financial results
- Bachelor's degree is required; master’s degree is preferred
- ASCP Certification is preferred
Competencies
- Organizational Agility
- Operations Excellence
- Technical Competencies
- Bias to Results
- Organizational Development
- Managerial Courage
- Customer Centric Mindset & Focus
- Excellent Interpersonal Skills
- Servant Leadership Style
45112
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Culture
We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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Annual incentive plans
All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.