Clinical Development Lab Supervisor

Job Description

Clinical Development Lab Supervisor - San Juan Capistrano, CA, Monday to Friday, 8:00 AM to 5:00 PM

Oversees a team responsible for all aspects of research specimen handling including: intake, quality control assessments, preanalytical processing (both manual and automated), storage and long-term biobanking, department Standard Operating Procedures and competencies, and shipping of samples collected in clinical studies. Plans, organizes, schedules, and directs the work of the team to effectively maximize employee, equipment, and material utilization within budgetary constraints while adhering to technical quality standards. Provides direct on-site supervision of specimen workflow, quality, compliance, and associated documentation in accordance with department and company policies and procedures. Performs all Administrative duties related to the C2 Clinical Development department to include but not limited to: scheduling, evaluations, writing policies, validations, and disciplinary actions.

Pay range: $68,640 - $119,800 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

Duties include but are not limited to the following:

• Coordinates the workflow and workload to meet project timelines and department goals.
• Responsible for the day-to-day operations of the C2 Clinical Development team and supervision of the staff.
• Available as needed for specimen processing to maintain adequate workflow.
• Oversees lab personnel's use of lab automation (liquid handler and associated equipment), ensures the reliability of the equipment and identifies opportunities for further automation of processes.
• Procures appropriate supplies and equipment to maximize department efficiency and meet established budgetary and quality goals.
• Provides technical oversight of area(s) of responsibility and serves as a technical resource for problem-solving.
• Provides technical feedback to staff regarding performance, documenting corrective action and reviewing cases as deemed necessary.  
• Evaluates team performance and development matters.
• Collaborates with department Director in the hiring process for C2 team staff.
• Motivates staff to perform both a quality and quantity of work consistent with professional standards.
• Demonstrates a strong sense of professional ethics and immediately brings to the attention of the Department Director suspected errors that might impact clinical study results. 
• Identifies process improvements and areas of risk related to the workflow and output of the team.
• Monitors the inventory and integrity of all archived specimens.
• Uses effective communications in leading/participating in general department and staff meetings and meetings with other departments.
• Participates in updating departmental standard operating procedures and database to accurately reflect current best practices.
• Attends company safety programs and documents attendance. 
• Complies with all departmental and organizational rules and policies. 
• May organize and lead regular department meetings, as needed.
• Properly maintains timekeeping and payroll requirements.
• Establishes and maintains good safety habits and routinely discusses safety with employees.
• On call for freezer temperature alarms and troubleshooting.
• Performs other tasks as specified by the director.

Qualifications:

Required Work Experience: 

• 2-4 years progressively responsible experience in related environment. Formal education may be substituted in part for experience.
• 3-5 years clinical laboratory experience.

Physical and Mental Requirements:

• Required to handle biological specimens.

Knowledge: 

• Broad knowledge of laboratory operations and procedures required.

Skills: 

• Proven skills for resolving operational problems and interpersonal conflicts.
• Must be able to establish and motivate a participative work environment that actively encourages and supports employee involvement and continuous improvement.
• Ability to work well with supervisors, peers, direct reports and clients.

Education

• Bachelor’s Degree (Preferred)
• High School Diploma or Equivalent (Required)

Licenses and Certifications

• ASCP qualification in Biorepository Science (Preferred)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

62875

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.