Technical Sales Specialist
San Jose, California
At a glance
There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest.
Success profile
What makes a successful candidate? See if you have what it takes.
- Communicator
- Confident
- Independent
- Persuasive
- Results-driven
- Strategic
See how your career can grow
As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take.
- Internal Account Management >Internal Account Management
- View Sales Account Executive Sales Account Executive
- Specialty Sales Specialty Sales
- Sales Leadership Sales Leadership
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
In Sales, you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Sales Teams are often the public face of our organization. As a result, we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
In this position, the Technical Sales Specialist (TSS) will provide full support in the field for sales in regards to the Care 360 connectivity suite. Within this integral position, you will drive sales growth and promote client retention through a collaborative effort with field sales representatives by positioning the company's growing Care 360 technology solutions portfolio with customers and prospects. The TSS will also act as the voice of the customer by listening to needs for product enhancements and providing critical feedback to the Product Marketing and Development teams within the organization.
The TSS will support the San Jose, East Bay and larger San Francisco markets. A company car and gas card will be provided.
- Become the expert on our Care 360 technology portfolio and provide consultative support to ensure optimal placement and utilization of our solutions.
- Develop a consultative and advisory relationship with key customers for their information technology needs.
- Work with IT and Sales teams to improve internal processes and drive growth of Lab and IT revenue through the use of our technology solutions.
- Resource for Sales and is responsible for training the sales team both in the field and in formal settings (sales meetings, etc)
- Involved with sales strategy for the BU and ensure involvement with large opportunities, i.e. IPA's, PHO's, MSO's
- Works closely with local IT to investigate specific Care 360 VOC issues and resolution
- Follows up with sold account to ensure proper utilization of Care 360 and revenue growth in the account with an emphasis on promoting electronic orders
Required Work Experience:
3+ years of successful sales experience or technical experience
Skills:
- Strong planning and organizational skills
- Demonstrated effectiveness in conveying information both in writing and verbally.
- Able to demonstrate solid communication skills, both oral and written.
- strong customer orientation ability to use basic selling skills and techniques.
- Solid PC skills including Microsoft Software.
Education
Bachelor’s Degree
*A driver's license is required.
The compensation is $125,000-$152,000, plus bonus. Base salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
· Company Vehicle and Gas Card
· Best in Class Commercial New Hire Training
· Commercial-Specific Leadership Development Program
· Medical/Prescription Drugs
· Dental
· Vision
· Flexible Spending Accounts (FSAs)
· Supplemental Health Plans
· 401(k) Plan – Company match dollar-for-dollar up to 5%
· Employee Stock Purchase Plan (ESPP)
· Supplemental Life Insurance
· Dependent Life Insurance
· Short- and Long-Term Disability buy-up
· Blueprint for Wellness
· Emotional Well-Being Resources
· Educational Assistance
· Paid time off / Health Time
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
![woman with mask on](https://tbcdn.talentbrew.com/company/38852/gst-v1_0/img/ajds/content/img-woman-smiling-at-table.jpg)
Culture
We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Virtual work options
Quest Virtual Model allows eligible Quest employees to work either a hybrid schedule (two to three days from home per workweek), a near-site schedule (primarily from home with occasional work in a Quest office), or fully remote. Decisions are made on a case-by-case basis with the employee’s manager and HR Business Partner.
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Sales incentive plan
Uncapped incentive and 9-month new hire tiered incentive guarantee. Incentive is paid out quarterly.
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Training
Comprehensive sales training program and educational assistance offerings.
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Transportation
Company-supplied vehicle.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.