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Advanced Route Service Rep

Oklahoma City, Oklahoma

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More: Accuracy Discover a team that always delivers for patients.

At a glance

Talent, precision, and the ability to operate in a fast-paced, dynamic setting–that’s what it takes for our Transportation and Logistics team to deliver excellence. Working in this part of our business, you’ll maintain the highest standards in quality, compliance, and world-class performance in order to make sure clinical specimens reach their destination. And, as you’re making a meaningful difference in patients’ lives, we’ll follow suit–providing you with the training, development, and support you need to grow and thrive in your career.

“Quest offered a lot of room for growth and I just took advantage of the opportunities that were there in front of me.”

- Marlon Nicholson, Logistics Leader

Success profile

What makes a successful candidate? See if you have what it takes.

  • Reliable
  • Efficient
  • Focused
  • Results-driven
  • Independent
  • Organized

See how your career can grow

At Quest, we empower our employees to be their best selves. As a team member of an organization promoting a healthier world, you will be supported to grow a flourishing career through on-the-job training, professional development, and so much more. You could be the next person to make an impact here–it’s just a matter of showing up and putting in the work. Here is just one example of a career path you can take.

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  • Route Service Representative Route Service Representative
  • RSR, Senior RSR, Senior
  • RSR, Specialty RSR, Specialty
  • RSR, Advanced RSR, Advanced
  • RSR, Group Lead or Trainer RSR, Group Lead or Trainer
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Transportation and Logistics Location Oklahoma City, Oklahoma Job function Operations Job family Logistics/Couriers
Shift Day Employee type Regular Full-Time Work mode On-site

Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Hours Varied; float position, flexible availability required

Main Duties: Primary duty is to perform basic route services as required.  Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly. Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity. Establish and maintain positive client relations. Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.  Help with the packing of specimens for transport to the Core Laboratory.  Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies. Adhere to DLO policies and procedures, including attendance, compliance and safety.


Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.


Special Requirement: Valid drivers license with a good driving record.  Participates in growth and development of the department. Reflects the company’s values in all aspects of performance. Must be a team player. May be called upon to perform duties other than listed in job description. Overtime may be required with business needs. 

Physical and Mental Requirements:  

  • Position requires travel 
  • Extensive use of phone and hand held device (PC)      
  • Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.             
  • Prolonged standing/sitting/walking/driving                 
  • Fine dexterity with hands/steadiness   
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time 
  • Ability to communicate effectively in English with clients, supervisors and peers                
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios                                  
  • Balancing                              
  • Bending/kneeling             
  • Pushing/pulling  
  • Reaching/twisting 



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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

Learn more

Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.