Commercial Technology Specialist
Norristown, Pennsylvania
At a glance
There are Sales roles. And then there are Sales roles with Quest. After all, this is a place where your sales skills will help make a difference to healthcare for millions. Working to grow and maintain our business with new and existing customers across General Diagnostics and a variety of specialty areas from Oncology to Women’s Health and Cardiology, your talents will make more impact. And, no matter what you’re working on, your professional development will benefit. With countless opportunities to reach your future career goals through mentorship, team collaboration, and in-depth training, we’ll help you find success at Quest.
Success profile
What makes a successful candidate? See if you have what it takes.
- Communicator
- Confident
- Independent
- Persuasive
- Results-driven
- Strategic
See how your career can grow
As part of our supportive and collaborative team, you will be inspired to develop and achieve your career aspirations. From comprehensive learning opportunities to skill-building activities, we invest in you–personally and professionally. And as a sales professional, there’s no one-size-fits all approach to success–you can forge a rewarding career path in several different ways. Here is just one example of a career path you can take.
- Internal Account Management >Internal Account Management
- View Sales Account Executive Sales Account Executive
- Specialty Sales Specialty Sales
- Sales Leadership Sales Leadership
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
Job Description
Commercial Technology Specialist - Monday to Friday, 8:00 AM to 5:00 PM Eastern/Central
Pay range: $68,200+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Responsibilities:
- Collaborates with Commercial Technology management in the development, execution, and improvement of key sales processes and aligned tools/technologies across the Commercial organization to enable growth and support achievement of company-wide sales objectives and corporate strategies.
- Collaborates with Commercial Technology Management and business partners on various sales initiatives and technology program development.
- Collaborates with business partners in the coordination of IT projects including communications and support for the commercial and operations team’s processes.
- Collaborates with Commercial Management and cross-functional teams to establish project timelines and deliverables and ensure they remain on schedule and within budget.
- Analysis and research leading to problem resolution for concerns involving Commercial Technology tools and sales processes.
- Provide training and assistance on tools to meet business and user needs through meetings, on-line tutorials, and one-on-one trainings.
- Recommends best practice and process improvements related to technology tools through collaboration with the Commercial tool user community.
- Support of user community by engaging users through Chatter and support requests.
- Development and maintenance of technical and user documentation including supporting test scripts for Commercial tools.
- Partner with Commercial Technology Management, internal customers and vendors to refine tools to align with changing processes to streamline business interactions and address business challenges.
- Provide support to peers regarding standard operating procedures to ensure consistency and alignment with IT, compliance, and legal policies.
- Escalation of software, hardware, and connectivity issues to IT and Commercial Management as appropriate.
- Engage in interdepartmental projects/responsibilities as assigned by management.
- Administers and audits the national distribution of technology licenses and tools.
Qualifications:
Required Work Experience:
- Experience with CRM technology and mobile technology
- Proficient with Microsoft Office Products
Preferred Work Experience:
- Project Management Experience
- Preferred experience supporting Sales or Marketing professionals
- 3 Years minimum in the Healthcare industry
Physical and Mental Requirements:
- Sitting for long periods of time
Knowledge:
- Prior experience with Salesforce.com
Skills:
- Ability to effectively communicate from Sales Rep to Regional VP
- Proficient analytical skills
- Problem resolution skills with ability to drive to root cause
- Demonstrated ability to successfully participate in multiple projects under tight deadlines
- Ability to collaborate across organizational levels/functions
- Ability to multi-task and work independently
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Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Culture
We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Virtual work options
Quest Virtual Model allows eligible Quest employees to work either a hybrid schedule (1 to 2 days from home per workweek), a near-site schedule (primarily from home with occasional work in a Quest office), or fully remote. Decisions are made on a case-by-case basis with the employee’s manager and HR Business Partner.
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Sales incentive plan
Uncapped incentive paid out quarterly.
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Training
Comprehensive sales training program and educational assistance offerings.
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Transportation
Company-supplied vehicle.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.