Analyst, Bridges Interface - III
Job Description
The Epic Bridges Analyst III serves as the primary architect and technical subject matter expert (SME) for the Epic interoperability landscape. This role is responsible for leading complex, high-risk interface projects, establishing technical standards, and mentoring other analysts. The Lead ensures that the integration strategy aligns with the organization's broader clinical and financial goals while maintaining KPI uptime standard for mission-critical data exchanges. This candidate can work in a hybrid capacity out of the following locations: Norristown, PA, Secaucus, NJ, or Schaumburg, IL.
Responsibilities:
- Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
- Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts (e.g., Beaker, Willow).
- Serve as the final escalation point for the most complex Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring systemic issues.
- Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish Best Practices for error handling and alerting.
- Act as the primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator (TC).
- Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.
Qualifications:
Required:
- 6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
- Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
- Healthcare industry experience
Preferred:
- Advanced scripting knowledge (Tcl/Tk for Cloverleaf) and experience with cloud integration (Azure/AWS).
- Knowledge of Laboratory/Diagnostics workflows and instrumentation.
- Experience in Laboratory/Diagnostics industry.
Travel Required:
- Domestic travel up to 15%
Required Education:
- College degree in computer science, information science or equivalent work experience
Required Technical Training or Professional Licensing:
- Bridges certification and Cloverleaf Level 2 (or equivalent engine certification).
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”
- Quest Employee
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