Manager, Specimen Management
Miramar, Florida
At a glance
Behind every one of the millions of tests we carry out, you’ll find our Specimen Management team. It’s thanks to their care and dedication that patient specimens move through each stage of the testing process in an accurate and timely manner. It’s challenging and meaningful work that will give you the chance to innovate, problem solve, and grow your skills to build a satisfying and rewarding career.
“When you open the bag, it’s not just a piece of paper. It’s not just tubes that you handle. It’s the patient’s life that you are servicing, and you want to give them the best results.”
- Josephine Mendoza Valdizno, Manager, Specimen Management, Processing
Success profile
What makes a successful candidate? See if you have what it takes.
- Collaborative
- Efficient
- Focused
- Results-driven
- Productive
- Organized
See how your career can grow
The possibilities in Specimen Management are numerous. That means endless opportunities to make your mark on promoting a healthier world. As part of the Specimen Management team, you’ll gain new skills and discover a welcoming workplace that helps you meet your career goals. You’ll also participate in mentoring and professional development programs that take your talents to the next level. It all starts here. Here is just one example of a career path you can take.
- Specimen Management Technician Specimen Management Technician
- Sr. Specimen Management Technician Sr. Specimen Management Technician
- Specimen Management Group Lead or Trainer Specimen Management Group Lead or Trainer
- Specimen Management Supervisor Specimen Management Supervisor
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
Manager, Specimen Management - Miramar, FL - Tuesday - Saturday 2:00am-10:30am
Manage the Specimen Management department areas (including Accessioning, Tech Ops, Referrals) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas.
The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized.
Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment, as well as adherence to quality and regulatory requirements (including CAP, CLIA, HIPAA, OSHA)
- Must have the mental alertness and high energy required to appropriately perform the job.
- The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments and foster continuous improvements.
- Must be flexible and available based on staffing requirements, weekends, and holidays, on call and long hours.
- Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client concerns, technical department and employees in a professional manner.
- Make independent decisions and exercise consistent sound judgment.
- Capable of handling multiple priorities in a high-volume setting.
- Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups.
Required Work Experience:
Minimum of 8 years’ experience with at least 4 years of direct supervisory experience, ideally in a medical, medical devices, or pharmaceutical production/manufacturing setting
Education:
Bachelor’s degree
Skills and Competencies:
- Proven people and project leadership skills
- Strong problem-solving and continuous improvement skills
- Must be detail and quality oriented and data driven
- Ability to work independently, as well as multi-task as necessary
- Experience working in a regulated laboratory environment.
- Strong performance management and people development experience
- Must have high energy and positivity to drive the team through issues if they occur.
- The ability to effectively work with other departments to resolve problems.
- Excellent interpersonal skills to gain cooperation with other departments.
- Proficiency in Microsoft Office (Word, Excel , PowerPoint, and Outlook). Desirable- Power BI
- Pluses: Spanish and/or Creole speaker experience using lab information systems
- PC skills, MS Office applications
- Must have proven leadership, interpersonal skills and technical knowledge, strong organization and planning skills.
#LI-SH1
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

Culture
We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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Annual incentive plans
All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.