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Mobile Examiner Representative

Miami Lakes, Florida

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More: Compassion Discover a team that leads the way when it comes to putting patients first.

At a glance

At Quest, phlebotomists apply their expertise and our cutting-edge technology to deliver quality patient care in a safe and supportive environment. No matter your level or experience, every day is a chance to grow, contribute, and learn–all while carrying out meaningful work that makes a positive impact on our business. Here, you can begin a life-long career for an organization that spans across the nation. It really is a chance to collaborate with passionate, smart team members and blaze a career trail that reflects your unique abilities.

“The people that I work with is what keeps me here. We all work together as a team, and you don’t find that at most places. Also, helping people is what keeps me here because we have a big impact on their health.”

- Jamie Moniello, Phlebotomist, Float

Success profile

What makes a successful candidate? See if you have what it takes.

  • Adaptable
  • Compassionate
  • Detail-oriented
  • Efficient
  • Patient
  • Understanding

See how your career can grow

At Quest, we understand our combined ideas and passions are keys to our success–and to promoting a healthier world. That’s why we prioritize collaboration and professional development, so we can grow and succeed collectively and as individuals. From applying your existing skills and developing new ones to on-the-job training, mentorship, and the guidance you need to thrive at the forefront of the healthcare industry, it’s no wonder phlebotomists have long-term, rewarding career paths here. Here is just one example of a career path you can take.

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  • Patient Services Representative Patient Services Representative
  • Sr. Patient Services Representative Sr. Patient Services Representative
  • Patient Services Group Lead or Trainer Patient Services Group Lead or Trainer
  • Patient Services Supervisor Patient Services Supervisor
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Phlebotomy Location Miami Lakes, Florida Job function Operations Job family Patient Services
Shift Day Employee type Regular Full-Time Work mode Remote

Mobile Examiner Representative - Miami Lakes, FL - Monday-Friday 7:00AM-4:00PM (Rotational Weekends)

Under the direction of the Branch Manager or Field Leader, Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy-training program.   


Ensures all specimens are collected accurately and on time. 

  • Collects specimens according to established procedures.   
  • Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre employment drug screenings and other Quest Diagnostics services 
  • Responsible for completing application packets and other paperwork accurately. 
  • Label, centrifuge and split specimens as required by test order. 
  • Package specimens for transport. 

Responsible for the safe and timely transporting specimens, supplies, equipment and materials to the appropriate destination. 

  • Responsible for operating a company vehicle safely between collection site and testing site 
  • Maintains records of each specimen collected each day. 
  • Provides customer service to clients. 

Maintains required records and paperwork. 

  • Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). 
  • Maintains all appropriate Phlebotomy logs. 
  • Assist with compilation of monthly statistics and data.  Submits data on time monthly. 
  • Submits accurate time and travel logs as directed by management and on time. 
  • Submits accurate expense forms, if applicable, on the required day. 

Demonstrates organizational commitment. 

  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. 
  • Reports on time to work, following attendance guidelines. 
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement 
  • Communicates appropriately with customers, agents, applicants, coworkers and the general public. 
  • Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.  Remains polite and courteous at all time. 

Additional responsibilities required of Mobile Examiner. 

  • Ensures facilities or work area are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled 
  • Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed 
  • Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.    
  • Performs other department-related clerical duties when assigned. 
  • Answers phone and dispatch calls when assigned. 
  • Participates on teams and special projects when asked. 
  • Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. 
  • With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures. 
  • Assist with distribution of technical information and communications to the work group. 
  • Travel and flexible hours required. 
  • All other duties as assigned, within scope of the position. 

QUALIFICATIONS

Required Work Experience 

  • Minimum one-year phlebotomy experience with pediatric and geriatric patients 

Preferred Work Experience 

  • Prefer urine or hair follicle collection and EKG experience 

Physical and Mental Requirements 

  • Must have a valid driver's license and clean driving record 
  • Ability to work in a rapidly changing environment 

Knowledge 

  • Must be able to make decisions based on established procedures and exercise good judgment.  Seek supervisor guidance when appropriate.
  • The position requires the ability to effectively communicate in English.

Skills 

  • Excellent interpersonal and communication skills 
  • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner 
  • Basic computer skills in Microsoft office with the ability to learn new software 


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS
ASCP Certification

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 

2024-63074

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

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Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.