Regional Director, Commercial Excellence

Job Description

The Regional Director of Commercial Excellence is a leader in the business driving the execution of the Commercial operating plan as a partner to the Regional Vice President, Commercial. A successful candidate will drive insights and solutions to grow the business and execute the strategic plan.

The selected candidate must reside within the region, and ideally near one of Quest Diagnostics hub locations. Preferred locations are Marlborough, MA, Boston, MA, or Pittsburgh, PA.

Pay Range: $150,000-$200,000/year + 20% Annual Incentive Plan.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. 

Benefits Information: 

• We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: 

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 

• Best-in-class well-being programs 

• Annual, no-cost health assessment program Blueprint for Wellness® 

• healthyMINDS mental health program 

• Vacation and Health/Flex Time 

• 6 Holidays plus 1 "MyDay" off 

• FinFit financial coaching and services 

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service 

• Employee stock purchase plan 

• Life and disability insurance, plus buy-up option 

• Flexible Spending Accounts 

• Annual incentive plans 

• Matching gifts program 

• Education assistance through MyQuest for Education 

• Career advancement opportunities 

• …and so much more! 

Responsibilities:

• Lead and develop strategies, processes, and measurement for execution of the Commercial operating plan. Provide monthly comprehensive Commercial business review that represents all relevant areas of regional Commercial business execution. Work in conjunction with RVP to manage and message business needs.

• Partner with sales leaders to determine and drive key priorities, targeting and initiatives. Advise in planning and coordination of regional strategic growth initiatives, lead sales team execution against initiatives, and guide initiatives to completion.

• Support the annual operating plan process for the region. Support Commercial focused components of the plan. Own the quota setting process for the Commercial team. Ensure Commercial plan reconciles to financial budget.

• Focus time on proactive analysis the business. Support Commercial through center driven developed tools and reporting whenever possible.

• Drive execution and accountability with Commercial team members. Monitor Commercial performance of the business. Drive change, action, and remediation based on performance and priorities.

• Act as a subject matter expert on Commercial data to the business.

• Drive Commercial Business Planning with Sales Leaders. Support regional market strategy in collaboration with Marketing.

• Lead, coordinate, and project manage critical Commercial projects within the business and nationally when necessary. Serve as Regional Commercial VP’s proxy in overseeing Commercial regional operations and projects of high importance, work with and/or lead cross-functional teams to ensure project success. 

• Support intelligence gathering on the market, competition, health plans, health systems, and large prospects.

• Partner with Commercial Deployment regarding supporting opportunity and regional strategy information.

• Support the Commercial team with the growth and at-risk process. Build business cases and provide guidance to Finance to quantify and justify opportunities.

• Drive implementation of new Commercial solutions and offerings. Develop measurable outcomes for Commercial efforts.

• Partner with Incentive Compensation on key processes including exception relief, budget adjustment analysis, pricing credits, special incentive design and reporting, performance trends and account insights.

• Support strategic activity (M&A, PLS etc.)

• Collaborate with functional partners (Finance, Marketing, Operations etc.) to manage the business holistically.

Qualifications:

• Bachelor’s degree required; master’s degree in business administration (MBA) preferred.

• Experience leveraging distributed capabilities to refine and customize solutions

• Demonstrated practical knowledge of lab industry, healthcare structures e.g. physician, hospitals and health plans

• Business planning, market and competitive analysis

• Proficiency working within a matrixed organization

• Management experience in driving sales effectiveness processes

• 8+ years experience, in Diagnostics industry or similar

• Structured and logical thinking

• Analytical skills: quantitative and qualitative

• Financial analysis: Modeling, P and L, performance score carding

• Proficiency with Excel, PowerPoint

• Customer Focused

• Action oriented; Drive for Results

• Communication and partnering

• Building Effective Teams

• Innovation Management

• Priority Setting, Organizing

• Planning

• Presentation skills

• Innovative thinking

64035

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.