Pre-Analytical Assistant III

The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions. 

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.    
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality. 
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department. 
• Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary. 
• Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops. 
• With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation. 
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.  
• Understands complex relationship between test(s) ordered and specimen(s) received. 
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame. 
• Meets quality and productivity standards within 3 months of completing training 
• Validates and verifies test orders as needed. 
• Trains employees in Tech Ops job functions and may provide on-going training. 
• Performs result entry as required for TIQ/TNP resolution. 
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance. 
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 
• The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to: 
  • Pending Review and Problem Resolution. 
  • Automated sortation and aliquoting instrument operation. 
• The Pre-Analytical Assistant III has mastered all duties of the Pre-Analytical Assistant II, and is able to efficiently and effectively work in a self-directed fashion.  The person in this position typically has additional responsibilities such as: 
  • Possible customer communications 
  • Internal training 
  • Problem-solving related to special accounts and compliance-related issues 
  • Pending review and resolution 
  • Operation of automated equipment 
  • Within 1 year of hire, proficient in processing electronic orders. 

QUALIFICATIONS

Required Work Experience:  

Must have at least 3 years experience in a laboratory environment or a production setting. 

Preferred Work Experience: 

N/A

Physical and Mental Requirements:  

N/A

Knowledge:  

Medical background preferred which includes medical terminology applicable to a clinical laboratory. 

Skills:  

Minimal data entry skills 

EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets