Rapid Response Lab Technical Manager

Job Description

Rapid Response Lab Technical Manager- Irving, TX - Monday-Friday 8:00AM-5:00PM

The RRL (Rapid Response Lab) Manager has the overall responsibility for the planning, coordination, evaluation, andsupervision of all technical and/or operational activities and staff members in the multiple regional laboratories.

Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance.  

Pay Range: $90,900+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Responsibilities:

Duties and Responsibilities
• Plans, assigns, and directs work in the laboratory. Serves as liaison with other areas as needed. Geographical scope of coverage- Albuquerque, DFW metroplex, Arlington, Mesquite, Plano, Louisiana, Mississippi. Travel 50%
• Mentors and supports direct reports, i.e. Supervisors, QA Specialists and Safety Coordinators in their responsibilities and functions, ensuring they receive training in supervisory skill development. Identifies and implements training programs as necessary.
• Defines, coordinates, and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• The manager leads the establishment of new laboratory sites, managing the entire process from initial setup and instrument validation to staffing and the creation of operational procedures. This includes overseeing all regulatory requirements to ensure the successful and compliant launch of the new facility.
Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.
•Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees, corporate committees, and business unit committees as needed.
• Develops annual budget and manages department costs and resources. budget.
• Resolves problems through interaction with clients via phone calls.
• Defines, coordinates and monitors Environmental Health and Safety programs. Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures 
are followed. Oversees plans and preparations for inspections.

Qualifications:

Required Work Experience:
Minimum of 5-8 years medical laboratory experience with at least 4 years of direct supervisory experience in the clinical or anatomical pathology laboratory.

Preferred Work Experience:
Diagnostic Lab Generalist/Core lab experience.

Knowledge:
CLIA/CAP regulations

Strong knowledge of laboratory operations, including workflow, staffing models, and 
quality control principles.

Skills:
Demonstrated leadership skills with experience managing supervisors and or team leads. Ability to multi-task.

Education: Bachelor’s Degree Required

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.