Phlebotomist II
Irving, Texas
At a glance
At Quest, phlebotomists apply their expertise and our cutting-edge technology to deliver quality patient care in a safe and supportive environment. No matter your level or experience, every day is a chance to grow, contribute, and learn–all while carrying out meaningful work that makes a positive impact on our business. Here, you can begin a life-long career for an organization that spans across the nation. It really is a chance to collaborate with passionate, smart team members and blaze a career trail that reflects your unique abilities.
“The people that I work with is what keeps me here. We all work together as a team, and you don’t find that at most places. Also, helping people is what keeps me here because we have a big impact on their health.”
- Jamie Moniello, Phlebotomist, Float
Success profile
What makes a successful candidate? See if you have what it takes.
- Adaptable
- Compassionate
- Detail-oriented
- Efficient
- Patient
- Understanding
See how your career can grow
At Quest, we understand our combined ideas and passions are keys to our success–and to promoting a healthier world. That’s why we prioritize collaboration and professional development, so we can grow and succeed collectively and as individuals. From applying your existing skills and developing new ones to on-the-job training, mentorship, and the guidance you need to thrive at the forefront of the healthcare industry, it’s no wonder phlebotomists have long-term, rewarding career paths here. Here is just one example of a career path you can take.
- Patient Services Representative Patient Services Representative
- Sr. Patient Services Representative Sr. Patient Services Representative
- Patient Services Group Lead or Trainer Patient Services Group Lead or Trainer
- Patient Services Supervisor Patient Services Supervisor
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. Its about providing clarity and hope. The Internal Account Manager (IAM) will be responsible for driving sales through lead generation, upsells and total territory growth of laboratory diagnostic services to accounts within an assigned territory through tele-sales as well as occasional in person visits. The IAM will be aligned with specific Sales Director geographic territories. The IAM will partner with specific Account Executives in growing the business. The Internal Account Managers book of business typically consists of accounts with up to $2,000 in monthly revenue. This is a hybrid inside sales position.
Responsibilities: - Develop and implement sales plan to target accounts for growth in line with regional and national market strategies. - Manage account inquiries in a manner to minimize account attrition and negative volume variance. - Work with field sales staff by prospecting new business opportunities to generate high quality leads and evaluate potential growth opportunities of existing clients. - Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc. - Drive sales through pre-call planning, post-call analysis and follow-up. - Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. - Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns. - Educate customers on all new products and services through telemarketing. - Implement Integrity Selling on all sales calls; engage the Why Quest messaging. - Maintain a breadth of knowledge of all connectivity products and solutions (i.e. EMR interfaces, QDRS) - Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance the Quest Diagnostics market position. - Field travel to build stronger relationships, develop sales/service acumen and close select leads with AEs - Cover Open Territories as assigned by manager. - Utilize SalesForce.com and complete all administrative tasks on time. - Ensure total compliance with all company policies and government regulations. - Manage other projects/responsibilities as assigned by Sales Director - Meet or Exceed IAM Key Performance Metrics.
Qualifications: Job Requirements - Incumbent should possess the knowledge, skills and experience obtained by: - Bachelor's Degree; preferably in Business, Marketing, or the Life Sciences. - Knowledge of Healthcare/Laboratory Industry and general economics of business - Sales experience preferred - Demonstrated solid communication skills, both oral and written - PC skills including knowledge of Microsoft Software
38623
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Culture
We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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Annual incentive plans
All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.