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Lab Assistant Group Lead

Irving, Texas

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More: Efficiency Discover a team that delivers the quality and speed our patients deserve.

At a glance

Behind every one of the millions of tests we carry out, you’ll find our Specimen Management team. It’s thanks to their care and dedication that patient specimens move through each stage of the testing process in an accurate and timely manner. It’s challenging and meaningful work that will give you the chance to innovate, problem solve, and grow your skills to build a satisfying and rewarding career.

“When you open the bag, it’s not just a piece of paper. It’s not just tubes that you handle. It’s the patient’s life that you are servicing, and you want to give them the best results.”

- Josephine Mendoza Valdizno, Manager, Specimen Management, Processing

Success profile

What makes a successful candidate? See if you have what it takes.

  • Collaborative
  • Efficient
  • Focused
  • Results-driven
  • Productive
  • Organized

See how your career can grow

The possibilities in Specimen Management are numerous. That means endless opportunities to make your mark on promoting a healthier world. As part of the Specimen Management team, you’ll gain new skills and discover a welcoming workplace that helps you meet your career goals. You’ll also participate in mentoring and professional development programs that take your talents to the next level. It all starts here. Here is just one example of a career path you can take.

Icon Icon
  • Specimen Management Technician Specimen Management Technician
  • Sr. Specimen Management Technician Sr. Specimen Management Technician
  • Specimen Management Group Lead or Trainer Specimen Management Group Lead or Trainer
  • Specimen Management Supervisor Specimen Management Supervisor
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Specimen Processing Location Irving, Texas Job function Operations Job family Specimen Processors
Shift Day Employee type Regular Full-Time Work mode On-site

Lab Assistant Group Lead - Irving, TX - Tuesday - Saturday 7:30AM-4:00PM

$1,500 Sign-On Bonus (External Candidates ONLY)

Schedule coordination, general supervision of all Pre-Analytical Assistants, providing input to supervisors for performance review and disciplinary action. May also conduct process and compliance audits. Typically leads 8 - 12 employees. May be responsible for performing all duties listed below in the absence of a supervisor. 

Pay Range: $18.53+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!


  • Demonstrates a proficiency and understanding of all job duties in Tech Ops department. 
  • Troubleshoot complex problems as they apply to their job. 
  • Familiar with unusual requests, and be able to resolve or refer them appropriately. 
  • Assist the supervisor(s) in prioritizing work assignments.  
  • Assures optimum utilization of human resources and that all job responsibilities are addressed for each shift. Including staffing for weekends and holidays. 
  • Assist the Supervisor(s) in monitoring the production and activity of employees in order to meet departmental deadlines. 
  • Assist the Supervisor(s) in the coaching for improved performance, providing appropriate feedback to all PAA’s and maintaining a positive work environment. 
  • Assist all PAA’s in proper specimen handling selection, equipment maintenance, and problem resolution. 
  • Answers and clarifies all employee questions (including laboratory personnel) regarding processing. Must be able to work effectively with the technical departments to resolve problems and gain cooperation. 
  • Provides appropriate feedback to supervisor(s) when problems arise. Make suggestions and recommendations to enhance workflow. 
  • Completes appropriate shift paperwork, setting up for production, and ensuring their staff has cleaned up at the end of the shift. 
  • Helps to keep department overtime to a minimum. 
  • Monitors supply inventory, ordering supplies as needed. 
  • Repairs and maintains department equipment and notifying appropriate personnel when repairs beyond the general scope are required. 
  • Assist in or performing all training, cross-training and department auditing functions as assigned by the supervisor(s). 
  • Complies with and assists supervisor(s) in ensuring that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to. 
  • Perform all other job duties as assigned. 

QUALIFICATIONS

Required Work Experience:  

3 years experience in a laboratory environment. 

Preferred Work Experience:  

Specimen Processing or Tech Ops experience preferred. 

Physical and Mental Requirements:  

N/A

Knowledge: 

Medical background preferred which includes medical terminology applicable to a clinical laboratory. 

Skills:  

N/A


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-74739


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

Learn more

Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.