Database Coordinator II

Database Coordinator II - Indianapolis, IN - Monday - Friday 8:00AM-5:00PM

In a complex medical environment, incumbent is responsible for proper physician database documentation, as well as the maintenance, coordination and communication of physician database information, requiring independent judgment. Incumbent will assist in the organization and implementation of other database related projects such as maintenance of result keys, expanded phrases, rules, queries, patients, which may involve coordination with other departments.

Pay Range: $19.61+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours 
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity  
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours 
• Opportunities for career advancement  
• Training provided! 

• Maintain physician database used by IN and KY laboratories, utilizing the fields available to provide additional information to assist in accessioning and delivery of results.
• Setup new physicians and practices, calling the practices to verify information concerning report delivery method, physicians at the practice.
• Maintains manual tracking system of number of new physicians added, physicians updated and cases looked at to determine what physician to add to case.
• Communicates physician database additions and changes sales, billing and client service as needed.
• Assist in the testing new interfaces, Laboratory Information System changes/updates.
• Helps to maintain patient database through running of duplicate patient reports, merging patients that can be combined.
• Investigates requests to delete cases from database, deleting when appropriate.
• Assists in correcting errors on reports that are identified by the client or internally.
• Monitor results and orders interfaces, verifying results are crossing and validating orders received.
• Assists in working the requests from billing to update patient or case as needed.
• Runs and creates queries as needed.

QUALIFICATIONS

Required Work Experience: 

• N/A

Preferred Work Experience: 

• 4-6 years' experience with computer operations as a system user in a Client Services/Customer Service/Laboratory Services environment.
• Hands-on experience with PC database and word processing programs desirable.

Physical and Mental Requirements:

• N/A

Knowledge: 

• N/A

Skills:

• Good written and oral communication skills. Strong organizational skills.
• Competency to work under limited supervision in most phases of database management. Typing speed of 40 wpm desirable.
• Enter data with minimal errors. Excellent troubleshooting skill
• Database, computer, interface, client service, customer service, word processing

EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-78707

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets