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Blood Bank Supervisor

Evansville, Indiana

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Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.

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See how your career can grow

With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.

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Job Details

Category Laboratory Location Evansville, Indiana Job function Operations Job family Laboratory Operations
Shift Day Employee type Regular Full-Time Work mode On-site

Blood Bank Lab Supervisor

Location: Ascension St. Vincent Evansville

3700 Washinton Ave Evansville, IN

Schedule: Monday - Friday - 8:00AM-5:00PM

Sign-on Bonus: $10,000

*Proof of COVID-19 vaccination will be required 

Responsible for the scheduling and supervision of the non-exempt lab personnel on multiple shifts. Accountable for quantity and quality of specimens handled and test results.


1. Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non-routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.).

2. Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes and assists in test interpretation. Determines if further testing should be done on samples or if test should be repeated.

3. Checks/approves all specialized and problem reports for accuracy, following up with appropriate correct action.

4. Initiates quality-control measures and monitors quality of work for adherence to laboratory standards.

5. Performs duties of technologist as necessitated by absence or peak workload.

6. Completes special projects as requested, e. g., state, national, and/or blood supplier surveys, statistical reports, studies, research, etc.

7.  Must be knowledgeable of AABB, CAP FDA (cGMP) and NJDOH regulatory guidelines for the Transfusion Service and Blood Center

Performance Improvement & Quality Assurance:

  1. Compile and maintain data for process improvement (PI) dashboards as per Quest, Hospital, and/or regulatory needs.
  2. Investigate any PI outliers, create corrective action plans, audit said corrective actions, and deem its efficacy.
  3. Review non-conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary.

People Management:

  1. Perform recruitment, interviewing and on-boarding tasks to successfully bring in new team members.
  2. Supervise new team member training throughout the Transfusion Service to ensure competence through stringent assessment prior to working independently.
  3. Schedule all clinical laboratory team members, ensure correct balance of skills within all lab benches daily while maintaining FTE budget.
  4. Address performance problems using defined disciplinary process to ensure compliance with Quest lab and HMH policies.
  5. Perform annual performance assessments for all assigned team members to include comprehensive review of year's work.
  6. For new employees, ensure required 6-month assessments are performed and staff is deemed competent in applicable task(s).

Technical Expertise:

  1. Expert troubleshooting in all phases of Transfusion Service testing including instruments, equipment, reagents, testing methodology and LIS.
  2. Continually maintain a state of inspection-readiness for AABB, CAP, and NJDOH by ensuring all QC and QA tasks are performed accurately and according to a defined policy and schedule.
  3. Review and ensure department is complimented with any new or revised standards or regulations published at defined intervals.
  4. Design and implement an appropriate validation plan of new equipment, reagent(s), or significant workflow initiative.
  5. Perform method-to-method correlation studies or tests according to regulatory standards.
  6. Seek out and investigate opportunities for advancement or improvement of the equipment or technology used in the Transfusion Service.

Policies and Procedures:

  1. Develop and coordinate the implementation of new protocols, policies, and procedures.
  2. Ensure document control is always maintained to meet regulatory requirements.
  3. Ensure annual review of SOPs with appropriate documentation.

QUALIFICATIONS

Required Work Experience:

  • Minimum of 5+ years in Immunohematology/Blood Bank.

Preferred Work Experience:

  • Previous Supervisory experience preferred.
  • Blood Donor Center experience preferred.

Physical and Mental Requirements:

  • Ability to sit and stand for long periods of time.

Knowledge:

  • Knowledge of AABB, CAP and FDA regulatory guidelines for the Transfusion Service and Blood Center.

Skills:

  • Ability to work with hospital and laboratory personnel in meeting the standards for clinical testing  
  • Ability to lead subordinate staff in the performance of their duties. 
  • Ability to work with and communicate effectively with physicians, hospital and company leadership, staff, and customers.  
  • Ability to manage multiple engagements concurrently. 
  • Strong interpersonal and presentation skills. 
  • Ability to work in a very dynamic team environment. 
  • Strong client interaction skills. 
  • Excellent verbal and written communication skills. 

Supervise non-exempt lab personnel and new team member training throughout the Transfusion Service to ensure competence prior to working independently.


EDUCATION
Bachelor’s Degree(Required)

LICENSECERTIFICATIONS
ASCP Certification

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-54696

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

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Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.