Business Analyst - Billing

Job Description

Business Analyst - Billing - Monday to Friday, 8:30 AM to 5:00 PM Eastern

Pay range: $66,550 - $100,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option

• Flexible Spending Accounts

• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Assesses and interprets customer needs and requirements

• Serves as a key resource on complex and/or critical issues 

• Solves complex problems, conducts complex analysis and develops innovative solutions

• Works with minimal guidance

• Translates concepts into practice

• Reviews work performed by others and provides recommendations for improvement

• Provides explanations and information to others on complex issues

• Coaches, trains, provides feedback, and guides others

• Acts as a resource for others with less experience

• Analyzes, creates data insights and reports on performance of systems and processes

• Manages and maintains process documentation, including creating new, reviewing existing and revising all process documentation for the contact center.

• Leads functional or segment teams or projects

Qualifications:

Required Qualifications:

• High School Diploma / GED (or higher)
• Undergraduate degree or equivalent experience
• 5+ years of Revenue cycle and / or medical billing experience
• 3+ years of experience in business / finance analysis
• Solid knowledge of the lab billing system
• Demonstrated ability to manage multiple responsibilities in complex environment
• Working knowledge of insurance reimbursement, medical terminology, ICD-10, CPT and HCPCS coding
• Intermediate level of proficiency with PC-based software programs and automated database management systems (Excel, Access, PowerPoint)
• Demonstrated ability to problem solve including multiple priorities and research of conflicting and / or inaccurate data 
• Excellent interpersonal, written, and verbal communication skills
• Intermediate level of knowledge in process documentation management

Preferred Qualifications:

• Ability to probe, analyze, synthesize, and articulate complex subject matter so it can be easily understood
• A high degree of self-motivation, versatility, and flexibility
• Proven track record for improving process efficiencies and solving problems
• Excellent presentation, analytical and problem-solving skills
• Ability to manage multiple projects concurrently
• Ability to communicate analysis including trends and opportunities in writing and verbally
  

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.