Sr. Contract Specialist

Job Description

Sr. Contract Specialist - Secaucus, NJ, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $80,000- $115,000/ year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Coordinate all contract preparation activities related to the Contract Administration Centers of Excellence component of the contracting process from opportunity identification through contract execution and reporting, utilizing Salesforce.com, Apttus and DocuSign web-based applications to assist with those efforts.  Drive system and process compliance, controls and standardization for high-volume and high-risk customers to include: Health Plans, Integrated/Independent Physician Associations, Nationwide Accounts, Health Systems, Accountable Care Organizations, and other laboratories, managing profitable and meaningful changes in the company. Manage system development activities for applications that support the contracting process. Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract administration compliance and standardization. 

Responsibilities:

• Develop and implement strategy and criteria for Apttus and DocuSign implementation in Corporate and Regional applications 
• Manage all contract administration activities within the Apttus Contract Lifecycle management system, DocuSign eSignature system and other partnered applications 
• Manage and complete Payer Insurance Provider Lists providing detail of participating and non-participating payers on the company’s website 
• Manage and complete Payer regulatory documents, such as Attestations and Credentialing applications,  engaging with Legal, Compliance and Corporate Security through the completion of the documents 
• Train internal customers and business partners on processes and procedures tied to established Contracting Processes 
• Develop and maintain reporting on key performance indicators (KPI) to monitor contract performance 
• Create and distribute reporting regarding Quest Diagnostics laboratory performance, footprint and access through use of consolidated laboratory scorecards, facilities database and geo-mapping software (GeoAccess & Map Point) to both internal and external customers 
• Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards 
• Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives 
• Work cross-functionally with Commercial Leadership, Legal, Health Plans Sales team, Franchises, Regions, Esoteric laboratories and other internal resources to drive Contract Administration Centers of Excellence 
• Other duties as assigned 

Qualifications:

Required Work Experience:  

• 3 years experience in Lab Industry and a comprehensive understanding of functional departments within a Laboratory-based organization to include but not limited to: Sales, Legal, Compliance, Billing, Lab Operations, Marketing 
• 3 years’ experience with managing a contracting process/function 
• 3 years’ experience in CRM and Contract Lifecycle Management software/applications, particularly Salesforce.com and Apttus cloud-based software 

Physical and Mental Requirements:  

Ability to sit or stand for long periods of time 

Knowledge:  

Lab industry knowledge, specifically around ancillary provider contracting 

Skills:  

• Strong written & verbal communication  
• Planning and organization 
• Able to perform in a fast paced environment 
• Lominger’s Competencies: 
  • Business Acumen 
  • Approachability 
  • Customer Focus 
  • Self- Development 
  • Organizational Savvy 
  • Learning on the Fly 
  • Problem Solving 
  • Dealing with Ambiguity 
  • Drive for Results 

Education

• Bachelor’s Degree (Preferred)
• High School Diploma or Equivalent (Required)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.