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Medical Laboratory Scientist - Quality Control

Cleveland, Ohio

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At a glance

Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.

Success profile

What makes a successful candidate? See if you have what it takes.

  • Collaborative
  • Efficient
  • Focused
  • Results-driven
  • Quick-thinking
  • Organized

See how your career can grow

With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.

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  • Lab Associate Lab Associate
  • Lab Technician Lab Technician
  • Lab Technologist >Lab Technologist
  • Lab Supervisor or Trainer Lab Supervisor or Trainer
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Laboratory Location Cleveland, Ohio Job function Operations Job family Laboratory Operations
Shift Day Employee type Regular Full-Time Work mode On-site

Medical Laboratory Scientist - Quality Control - Cleveland, OH - Monday-Friday 8:00AM-5:00PM (Rotational Weekends)

Department: Clin Lab - Auto Chemistry

Monitor, coordinate, and/or perform quality control/ quality assurance activities within a defined laboratory.  Provides support for laboratory technical and non-technical staff in order to expedite workflow and aides in the resolution of technical problems.  Has a fundamental understanding of Specimen Processing, test performance, and reporting test results for all tests performed in laboratory supported. 

Pay Range: $36.00+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!


  • Must demonstrate proficiency in all principle duties of a Medical Technologist I and / or II. 
  • Manages/ coordinates activities defined on the department’s Quality Scheduler. 
  • Maintains LIS based QC software program including development of quality control (QC) targets and ranges.  Periodically reviews/ adjusts QC performance limits. 
  • Manages/ coordinates parallel testing events for both new reagent and quality control materials. 
  • Manages all facets of both Internal and External proficiency testing programs; including pre-analytical handling, compiling and completing PT submission forms, cataloging PT responses, maintaining inventory of previously assayed PT materials.  Coordinates and summarizing root cause investigations following sub-optimal performance. 
  • Maintains document control for all records generated during routine laboratory testing.  
  • Key resource for ensuring continues compliance with external regulatory agencies.  Reviews unit activities to ensure compliance with departmental policies and federal, state, and local regulations. 
  • Involved in the management of training and competency documents. 
  • Works with supervisor/ department manager, providing support during the validation of new procedures. 
  • Reviews QA and QC records when applicable. 
  • Serve as a technical resource for the unit by investigating and resolving analytical testing problems. Recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquiries and/or requests from clients and sales representatives. 
  • Review requests for validity checks and recommend an appropriate course of action taking into account the limitations of specimen requirements and the effects of time and the quality of additional and/or repeat testing. 
  • Assist with the department's annual competency testing process and documentation. 
  • Interact in a professional manner with inter-departmental teams and groups. 
  • Perform other duties as directed by department manager 
  • Must interact with other departments. 
  • Contact with clients will be required, good customer service skills important. 
  • Interaction with purchasing and manufacturer technical representatives. 
  • Must protect patient confidentiality at all times. 

QUALIFICATIONS

Required Work Experience:  

Minimum of five years clinical experience with two years in present department. 

Preferred Work Experience: 

N/A

Physical and Mental Requirements:  

N/A

Knowledge:  

N/A

Skills:  

  • Good customer service skills important. 
  • Must have the ability to establish work priorities for self and others and handle several procedures simultaneously including troubleshooting instruments and other problems/issues. 
  • Ability to schedule and manage resources to meet department goals 


EDUCATION
Associates Degree(Required)
Bachelor’s Degree

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-74456


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

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Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.