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Laboratory Manager

Cleveland, Ohio

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At a glance

Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.

Success profile

What makes a successful candidate? See if you have what it takes.

  • Collaborative
  • Efficient
  • Focused
  • Results-driven
  • Quick-thinking
  • Organized

See how your career can grow

With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.

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  • Lab Associate Lab Associate
  • Lab Technician Lab Technician
  • Lab Technologist >Lab Technologist
  • Lab Supervisor or Trainer Lab Supervisor or Trainer
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Laboratory Location Cleveland, Ohio Job function Operations Job family Laboratory Operations
Shift Evening Employee type Regular Full-Time Work mode On-site

Laboratory Manager - Cleveland, OH - Tuesday - Saturday - 4:00pm-12:30am

$20,000 Sign-On Bonus + Relocation Bonus available!


Has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for operating the lab with the highest quality, safety and integrity in an efficient and economical manner. 

Pay Range: $84,250+ per year


Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful
candidates may be eligible to receive annual performance bonus compensation.


Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!


  • Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed. 
  • Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.   
  • Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.  
  • Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling. 
  • Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such. 
  • Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.  
  • Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.  
  • Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.  
  • Develop annual budget and manage department costs and resources to adhere to budget. 
  • Resolve problems through interaction with clients. 
  • Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections. 
  • Maintain laboratory areas and equipment in a safe, functional and sanitary condition. 
  • Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements. 
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management. 
  • Participate in government or regulatory agency inspections. 
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 

QUALIFICATIONS

Required Work Experience: 

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory. 

Preferred Work Experience:  

N/A 

Physical and Mental Requirements:

  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance. 
  • Ability to sit or stand for long periods of time. 
  • May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity. 

Knowledge:  

  • Comprehensive theoretical and operational job knowledge in designated specialty required. 
  • Knowledge of organizational/departmental policies and procedures. 

Skills:  

  • Proven leadership and problem-solving skills. 
  • Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency. 
  • Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients. 
  • Ability to deal with client information in a confidential manner. 
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems. 


EDUCATION
Bachelor’s Degree
Master’s Degree

LICENSECERTIFICATIONS
ASCP Certification
Current California Clinical Laboratory Scientist license. (CA Only) (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 

2024-61710


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

Learn more

Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.