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Lab Support Technician

Chicago, Illinois

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At a glance

Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.

Success profile

What makes a successful candidate? See if you have what it takes.

  • Collaborative
  • Efficient
  • Focused
  • Results-driven
  • Quick-thinking
  • Organized

See how your career can grow

With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.

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  • Lab Associate Lab Associate
  • Lab Technician Lab Technician
  • Lab Technologist >Lab Technologist
  • Lab Supervisor or Trainer Lab Supervisor or Trainer
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Laboratory Location Chicago, Illinois Job function Operations Job family Laboratory Operations
Shift Day Employee type Regular Part-Time Work mode On-site

Lab Support Technician - Chicago, IL 

Part Time

Monday to Friday (Rotational Weekends 10:30 AM - 7:00 PM)

**Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

The Support Technician performs various technical and clerical functions, under the supervision of the supervisor or designee.  Duties may include: order entry, processing, testing, (including Point of Care patient testing) and reporting of waived and moderately complex kit test results as allowed by organizational and CLIA guidelines.  The standard of ethical and professional performance must be consistent with established medical laboratory practice.

Pay Range: $16.20 - $23.33 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Part-time employees (29 hours or less per week) are eligible for:

  • Paid Time Off and Health Time
  • Paid Holidays (if regularly schedule to work 20+ hours per week)
  • 401(k) with matching contributions
  • Annual bonus opportunity
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • Blueprint for Wellness
  • Opportunities for career advancement  
  • Training provided! 

  • General 
    • Complies with all OSHA, health and safety requirements. 
    • Complies with all MACL policies and procedures to include HR & Corporate Compliance/Integrity as a condition of employment. 
    • Contributes to a positive work environment by functioning as a team member. 
    • Organizes, plans, and performs multiple tasks to accomplish corporate objectives. 
    • Cooperates in the completion of additional duties as assigned. 
    • Utilizes and maintains equipment and supplies to maximize efficiency and cost control. 
    • Shows a responsibility to the job and co-workers by exhibiting good attendance and punctuality. 
    • Provides internal and external customer assistance with a positive, service-oriented attitude, including proper telephone etiquette. 
    • Demonstrates flexibility as required to meet customer and organizational needs. 
    • Participates actively in continuing education to maintain and improve skills and knowledge. 
    • Maintains ethical standards such as confidentiality and professionalism. 
    • Prior to the initiation of job duties and the performance of new duties, each individual must complete training checklists and be evaluated for proper performance of duties (competency). 
    • Demonstrates competency on all checklist tasks within six months. 
  • Processing 
    • Adheres to collection and processing requirements to prevent the loss or compromise of specimens. 
    • Utilizes all tools (including computer functions) to ensure appropriate specimen requirements and knowledge of interferences. 
    • Performs accurate and complete labeling. 
    • Follows proper processing techniques (i.e., pour off, culture set up). 
    • Prepares and stores specimens appropriately.   
    • Performs and completes all documentation to facilitate processing, tracking and problem-solving. 
    • Utilizes computer functions appropriately, including manual backup systems. 
    • Evaluate specimen integrity for testing ordered. 
    • Prioritizes workload appropriately. 
  • Technical 
    • All Support Technicians perform technical work under the direct supervision of a qualified individual. 
    • Performs technical duties accurately as assigned.   
    • Performs general cleaning, daily maintenance, supplies and inventory of technical areas as assigned. 
    • Performs clerical functions: 
    • Reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.  
    • D. Performs and documents non-testing preventative maintenance as trained, assigned and competency documented. 
    • Reports and documents testing and non-testing QC results as trained, assigned and competency documented. 
    • Performs additional technical tasks as assigned, i.e. processing send out tests, frozen section room duties, supply/reagent management. 
    • Demonstrates working knowledge of all computer systems within the department (s). 
    • Ensures all daily and periodic maintenance and non-testing QC is performed, as assigned. 
    • Resolves department issues, as assigned, to include specimen processing, maintenance, QC, and patient testing, referring to supervisor when appropriate. 
    • Assists with training of new associates, as assigned. 
    •    Loads all instrumentation as trained, assigned and competency documented. 
    • Cross-trains in other technical areas or departments, maintaining competency in all assigned tasks. 
    • Assists with inventory management, and performs QC of bedside devices for new lot/new shipments. 
  • Testing 
    • All Support Technicians perform testing work under the direct supervision of a qualified individual. 
      • Performs and documents preventative maintenance as trained and assigned and competency documented. 
      • Performs waived testing & moderate complex testing as trained, assigned and competency documented. 
      • Performs and documents QC as trained, assigned and competency documented. 
      • Reports and documents patient and QC results of waived testing and moderately complex kit testing as trained, assigned and competency documented. 
      • Operates all instrumentation as trained and assigned and competency documented, to include performance of maintenance, QC and patient testing.  
      • Prepares and stains Hematology slides as trained, assigned and competency documented. 
      • Prepares and stains gram stain slides as trained, assigned and competency documented. 
      • Issues blood components for transfusion as trained, assigned and competency documented. 
      • Performs biannual testing for correlation or linearity studies of bedside devices. 
  • Performs other duties as assigned, trained and competency documented. 

QUALIFICATIONS

Required Work Experience:  

N/A

Preferred Work Experience:  

Prefer one year experience in a hospital or laboratory setting. 

Physical and Mental Requirements:  

Routinely lift 25 pounds, sitting, standing for long periods of time 

Knowledge:  

N/A

Skills:  

N/A


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-57635

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

Learn more

Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.