Medical Courier
Chelsea, Massachusetts
At a glance
Talent, precision, and the ability to operate in a fast-paced, dynamic setting–that’s what it takes for our Transportation and Logistics team to deliver excellence. Working in this part of our business, you’ll maintain the highest standards in quality, compliance, and world-class performance in order to make sure clinical specimens reach their destination. And, as you’re making a meaningful difference in patients’ lives, we’ll follow suit–providing you with the training, development, and support you need to grow and thrive in your career.
“Quest offered a lot of room for growth and I just took advantage of the opportunities that were there in front of me.”
- Marlon Nicholson, Logistics Leader
Success profile
What makes a successful candidate? See if you have what it takes.
- Reliable
- Efficient
- Focused
- Results-driven
- Independent
- Organized
See how your career can grow
At Quest, we empower our employees to be their best selves. As a team member of an organization promoting a healthier world, you will be supported to grow a flourishing career through on-the-job training, professional development, and so much more. You could be the next person to make an impact here–it’s just a matter of showing up and putting in the work. Here is just one example of a career path you can take.
- Route Service Representative Route Service Representative
- RSR, Senior RSR, Senior
- RSR, Specialty RSR, Specialty
- RSR, Advanced RSR, Advanced
- RSR, Group Lead or Trainer RSR, Group Lead or Trainer
- Additional Advancement Opportunities Additional Advancement Opportunities
Job Details
Medical Courier - Chelsea, MA - Monday-Friday 2:30PM-11:00PM
Drive health forward — with a career that goes the distance.
At Quest Diagnostics, your deliveries don’t just move packages—they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.
Why choose Quest over the rest?
- You’ll make a real difference in people’s lives – every day
- Work independently in a mobile role with a predictable route
- Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
- Career advancement opportunities through internal mobility and continuous development
- Predictable hours and consistent routes support work-life balance
- Mission-driven work — your role directly supports patient care and medical diagnostics
Pay Range: Minimum of $19.20+ per hour; Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
What you’ll do:
- Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
- Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
- Safely operate a company-provided vehicle (non-CDL)
- Use handheld scanners, route software, and mobile apps to track deliveries
- Ensure proper specimen handling, labeling, storage, and documentation
- Comply with all DOT, HIPAA, OSHA, and internal safety standards
What you need:
- A valid driver’s license with less than three moving violations within the past three years
- Great customer service and communication skills
- Strong attention to detail, with reliable documentation skills
- Ability to work independently and problem-solve on the road
- Comfortable using mobile devices or scanning tools
- Ability to lift up to 30 lbs. and be on the move for much of your shift
- Prior medical, customer service, courier, or logistics experience is strongly preferred
What we offer:
- Competitive hourly pay
- Annual merit increases and bonus opportunities
- Exceptional benefits starting day one – including medical, dental, vision, and more for eligible roles
- Paid time off, 401(k) match, tuition reimbursement, and career advancement
- Uniforms provided
- Full-time and part-time roles available across the U.S.
Ready to drive your career forward?
Apply now and start a meaningful career with one of the most respected names in the diagnostics industry.
The position requires the ability to effectively communicate in English.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2025-89712
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Culture
We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
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Annual incentive plans
All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.