Vice President, Esoteric Laboratory Operations - Chantilly, VA

Job Description

The Vice President, Esoteric Laboratory Operations – Chantilly, VA will have oversight for technical lab operations for units with approximately 1,000 employees.The successful candidate will be responsible through lab managers for the quality and timeliness of technical procedures, compliance, and the overall lab budget.The Executive Director will oversee testing menus thatarebeyond the routine, including Esoteric menus. Theaveragenumber of accessions thatarein this laboratory range from 45,000-55,000/day.

Thispositionwill bebasedonsiteinChantilly,VA.

Responsibilities:

• Provides industry leading diagnostic insights delivered in a reliable, timely, accurate, cost effective, andhassle-free manner, to enable better physician care, and provide patients with greater insight and understanding, through innovative operations from order entry to results delivery.

• Partner with the commercial Vice President and business line leadership to deliver Commercial and business line goals.

• Ownerofkeybusinesspillarssuchas:Engagement/Quality/Delivery/Costs/Innovation.

• Executeonservicedeliverycommitments–testing, reportingandsupport.

• Developthestrategicplanforthebusiness,includingavaluepropositionthatwillsupportrevenuegrowthand increased customer loyalty; emphasis should be on service portfolio prioritization and optimization, determining where to invest, based on customer feedback, to maximize the profitable growth of the business.

• Workcloselywithcross-functionalleadersoncriticalbusinessissuessuchascompetitivepositioningandcompetitive strategy; merger and acquisition activity; new business development; and other initiatives to drive increased revenue growth.

• Increase operational effectiveness, discipline, productivity and bottom-line results, by implementing best-in-class processes and metrics while at the same time driving a culture of strong medical quality and service metrics.

• Analyzeoperatingresultsandtheirprincipalcomponentsrelativetoestablishedobjectives.

• Ensurethesoundnessofthebusiness’ financialstructure; takeappropriatestepsforcorrectiveactionas required; and communicate these steps and results to the executive team as appropriate.

• Establishandcommunicateaclearvisionforthebusinesstocustomers,externalpartners,andemployees, enhancing the company’s credibility.

• Driveahigh-performingteam culture, and fosteranenvironment whichstimulates opencommunication,creativity and imagination, and a team spirit to solving problems and identifying/capturing new business opportunities.
  

Qualifications:

• A Bachelor’s degree in a scientific or related field is required. An advanced degree is preferred. 

• Licensure as a Medical Laboratory Scientist (MLS) is required.  California CLS licensure is also required. 

• A minimum of 10 years of multi-site laboratory operations leadership and a proven record of success overseeing 

  complex laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT) 

  and efficiency metrics. 

• Large-scale laboratory operations leadership: Proven success overseeing complex, distributed laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT), and efficiency metrics.

• Operational Excellence and Lean Transformation: Demonstrated expertise in leading process optimization, waste reduction, and efficiency improvement using Lean, Six Sigma, or similar methodologies across end-to-end value streams.

• P&L and Financial Ownership: Full accountability for large-scale operational budgets, including cost management, strategic investment decisions, and financial performance improvement.

• OrganizationalTransition&ChangeLeadership:Ledmajorsitetransitions,includingconsolidations,facilityclosures, greenfield/brownfield launches, or network reorganization, ensuring continuity and employee engagement.

• Mergers, Acquisitions, and Strategic Integration: Involvement in M&A due diligence, integration planning, and/or strategic partnerships with experience balancing technical, operational, and commercial considerations.

• KPI-DrivenPerformanceManagement:TrackrecordofdeliveringonkeyoperationalKPIs(e.g.,TAT,accuracy, throughput, cost per test) with accountability mechanisms and continuous improvement frameworks.

Critical Capabilities for Success

• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Cultivate innovation - Creating new and better ways for the organization to be successful
• Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Drives results - Achieves results, even under tough circumstances
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning
• Manages ambiguity - Operating effectively, even when things are not certain, or the way forward is not clear
• Resilience - Rebounding from setbacks and adversity in difficult situations
  

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.