Quality Regulatory Specialist

Job Description

Quality Regulatory Specialist - Baltimore, MD, Monday to Friday, 8:00 AM to 4:30 PM

Pay range: $26.91 - $40.37 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Ensure that products and services are delivered with the highest level of quality and regulatory compliance to deliver the best experience for our customers (employers, resellers, and health plans) and participants.

Responsibilities:

• Notify and/or submit permit requests at the state and county level
• Ensure all EPH events are properly licensed at the federal, state, and county level
• Manage the annual proficiency testing process
• Perform external and internal audits, including but not limited to training and credentialing audits of the provider network
• When issues are identified, whether through audits or inspections, etc., conduct corresponding investigation and complete corrective action documentation related to department protocols to ensure compliance with all applicable regulatory standards
• Regularly conduct research of federal/state/county regulations and take appropriate steps to ensure EPH is in compliance; work with the Regulatory Affairs Manager to ensure affected departments are notified
•  Assist with ensuring providers in the field are appropriately managing the vaccine in their possession. This requires being available to take calls from providers who require assistance with this process
• Participate in pre/post event activities, process review, strategy and planning; look for opportunities for continuous improvement
• Assist with review of department processes and Standard Operating Procedures (SOP) to ensure accurate reflection of current processes; update SOPs as needed
• Utilize QMS tools to implement process improvement within the department
• Provide support as needed to other lines of business within the Diagnostic Services Business Units
• Perform other duties as required
• Perform special projects as assigned.

Qualifications:

Required Work Experience: 

• Minimum 1-2 years of experience in a regulatory, health & wellness, health administration, pharmaceutical, or laboratory setting

Physical and Mental Requirements: 

• Sitting for long periods of time; ability to focus for long periods of time

Knowledge:

• Demonstrated ability to collaborate across work groups
• Ability to manage multiple projects and priorities, and deliver on tight deadlines
• Demonstrated ability to communicate effectively both internally and externally with all levels of professionals via conference call, email, and face-to-face

Skills:

• Proficient in Microsoft Word, Excel, PowerPoint
• Strong presentation skills

Education

• Bachelor’s Degree (Required)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.