Collector, Drug & BA Testing - (PRN) - ExamOne/Alpharetta, GA area
Alpharetta, Georgia
At a glance
At Quest, we’re continually investing in new services to bring speed, clarity, and ease to our patients. As a specialized professional, you’ll obtain medical information directly from patients. This can range from conducting a personal history interview over the phone, to collecting samples or providing on-site health coaching. Your role is integral to our organization, as you are essential in helping individuals make life decisions quickly and confidently.
“Working at Quest gives me the flexibility that I need to maintain a great work/home life balance. I can create my own schedule and define my own territory, working independently but still feeling very much like a team player. The support that I have received over the past 14 years has been fantastic and has made my work experience very enjoyable.”
- Kenneth (Ken) Hogue, Mobile Examiner Representative
Success profile
What makes a successful candidate? See if you have what it takes.
- Adaptable
- Communicator
- Flexible
- Independent
- Organized
- Responsible
Job Details
Under the direction of the Branch Manager or Field Leader, the Collector’s primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and processing duties following established practices and procedures.
- Ensures all specimens are collected accurately and on time.
- Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.
- Completes random and emergency observed urine collections of same sex clients as needed.
- Collects specimens for drug screenings and other Quest Diagnostics services.
- Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
- Label specimens as required.
- Upload, fax, mail COC and Alcohol Testing Form within 24 hours to appropriate location.
- Package specimens for transport and ship to lab indicated on work orders.
- Make certain the proper forms are used for various collections.
- Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
- Maintains records of each specimen collected. Support Record Deletion process when directed by Management.
- Provides customer service to clients.
- Follows DOT Guidelines for Breath Alcohol and Urine collections.
- Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.
- Correct collection errors within a 24-hour timeframe.
- Submits accurate time and travel logs as directed by management and on time.
- Submits accurate expense forms, if applicable, when required.
- Properly clock in and out for work assignments.
- Provides travel logs when applicable.
- Must send monthly Accuracy Checks to designated site location.
- Demonstrates organizational commitment.
- Adheres to departmental and company code of grooming, dress code and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
- Wear company-issued identification badge at all times during work assignments.
- Reports on time to site within specified guidelines.
- Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees and the general public.
- Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative and/or call center.
- Remains polite and courteous at all times.
- Additional responsibilities of the Drug and Breath Alcohol Collector.
- Ensures equipment is neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
- Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
- Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
- Answers phone when called to be dispatched by employer.
- Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advise call center when unavailable for collections.
- Participates on teams and special events when asked.
- Flexible travel (up to 100-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
- All other duties as assigned, within scope of the position.
- Must have valid driver's license and clean driving record with access to dependable and insured transportation.
QUALIFICATIONS
Required Work Experience:
DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer.
Preferred Work Experience:
Prefer Certified BAT/Urine Collector
Physical and Mental Requirements:
- Sitting, standing, driving, lifting no more than 10 pounds.
- Ability to concentrate on task at hand
Knowledge:
N/A
Skills:
- Excellent interpersonal and communication skills.
- Must be flexible and available based on staffing requirements
- Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
- Basic computer skills in Microsoft Office with the ability to learn new software.
- Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate.
- Ability to work in a rapidly changing environment.
- Access to a cell phone with texting and emailing capabilities.
- Access to computer with scanning, printing and faxing capabilities.
EDUCATION
High School Diploma or Equivalent
LICENSECERTIFICATIONS
Valid driver’s license(Required)
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
Culture
We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Learn moreBenefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
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Paid health time
Non-exempt employees scheduled to work at least 20 hours a week accrue time off that may be used for vacation, personal needs, and health-related absences. Non-exempt employees scheduled to work less than 20 hours a week accrue Health Time only.
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Spring Health
Spring Health provides resources/guidance on a variety of topics: Legal, financial, mental health, emotional well-being, parenting, caregiving, work-life, etc.
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Recognition Quest
A Quest program that allows you to send notes of appreciation as well as receive points-based recognition which can be redeemed for merchandise and gift cards.
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401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
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Training opportunities
Management support and training to develop your skills.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.