Workflow Engineer

Job Description

This position is responsible for assisting with the design and deployment of customized Quanum Enterprise Content Management (ECM) business process automation solutions, achieving our customer’s unique process improvement objectives.  This includes working through the full development life cycle including analysis, specification, design, development, testing, implementation and support.  The Workflow Consultant must be able to learn technologies and business issues / resolutions quickly, make business recommendations that fit customer needs, and work to deliver and support the business process automation solution in a timely, professional manner.  The Workflow Consultant participates in cross-functional teams, supporting several concurrent projects and provides second-tier support to the Quanum ECM support area.

* Please note this is a remote opportunity.

Pay Range:$80,000 - $90,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Perform current state and future state operational analysis, which is used to assist in building the customer’s business processes, consistent with Quanum Enterprise Content Management (EDM) System functionality.

• Design, develop, and deploy Quanum ECM business automation solutions to customers which include, but are not limited to the following:

  Workflow maps using the Quanum ECS workflow toolkit

  intelligent eForms using OpenText Liquid Office Form Designer

  Business Process Management workflows using OpenText Liquid Office Suite

  Intelligent Data Capture Scanning batch classes

  UNIX shell and Perl scripts

• Prepare supporting documentation on the Quanum ECS workflow features and functionality, Intelligent eForms, and the BPM solution
• Participate in internal process improvement and design initiatives

Qualifications:

Education Preferred:  Bachelor's degree in computer science or related field

Work Experience:

•2+ years’ experience as a developer or QA engineer in the software industry 

•Healthcare experience or vendor experience focused on enterprise healthcare applications

Physical and Mental Requirements:

•Perform job duties with frequent interruptions or distractions 

•Adjust priorities quickly as circumstances dictate. 

•Ability to interact professionally with colleagues and/or customers for different purposes in different contexts.

•Maintain composure under pressure 

•Performs a variety of duties, often changing from one task to another 

•Ability to comprehend and follow verbal or written instructions

•Using effective verbal communication 

•Using effective written communication 

Other:

•Superior listening and problem resolution skills

•Ability to handle multiple priorities simultaneously

•Ability to use Microsoft Office products – Visio, Word, Excel, PowerPoint

•Self-directed, with considerable initiative 

•Ability to communicate orally or in written form effectively with co-workers, departments, preferably customers and vendors

•Strong organizational and prioritization skills

•Creative design skills for visualizing new workflow processes

•Familiarity with SQL, Relational Databases, Java, JavaScript, and/or UNIX Shell

•Employee must have the ability to operate an automobile; driver’s license and proper insurance are required.

* Ability and willingness to travel up to 10%

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.