Spec Technical-Sr - Secaucus, NJ in Secaucus, NJ at Quest Diagnostics

Date Posted: 10/17/2019

Job Snapshot

  • Employee Type:
  • Location:
    500 Plaza Drive
    Secaucus, NJ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Schedule:  Monday-Friday 8AM - 5PM

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.


The Sr. Technical Specialist position serves the following purposes:

• Deliver high performance technology solutions utilizing a Digital Mindset and openly embracing digital in all interactions.
• Manage all aspects of Releases including Capacity, Scope, Content, Resources and Costs
• Develops and manages project plans for multiple projects throughout every step of the lifecycle including tasks, estimates, resource allocations, deliverables, budgets/actuals, and milestone dates.
• Leads the development of procedures and processes and ensures adherence throughout development, promoting best practices and methodologies.
• Prepares and distributes project documentation including status reports, issues lists, change requests, and project milestone sign-off documents.
• Prepares and distributes the capitalization forecast for reconciliation with finance.
• Acts as the key contact for the Business Unit on the Clarity Governance Team.  Oversees User Acceptance Testing for Clarity changes.
• Assists director with resource allocation, maintaining ongoing matrix of time planned.
• Supports production applications and systems; ensuring each system operates per service level agreements, and complies with government regulations and industry standards
• Analyzes/designs & maintains/codes/tests/documents/implements/reviews application packages for deployment


• Agile Practitioner using Scrum methodology responsible for delivery of Release Plan, Design, Development, Testing, and Implementation management
• Manage risks and resolves issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed Stakeholders’ expectations
• Prepare Release Scorecard using release results and process
• Serves as subject matter expert on complex domain and technologies.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications and system components, or operating system updates
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Manage relationships and coordinate work between different teams at different locations
• Provides technical expertise throughout application development phases from inception to requirements, elaboration, construction, deployment and maintenance.
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Weekly Release Reporting and other periodic management reports as needed
• Communicate release details and schedules to the Business as required
• Negotiate, plan and manage all release activities
• Work with release engineers to understand impacts of software code branches and code merges
• Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
• Continually work towards making improvements in the release process
• Work closely with SQA for process compliance and audits
• Collaborate with senior leaders, business partners, architects, project managers, and IT Infrastructure colleagues throughout development
• Leads development projects to build foundation and to integrate operational systems
• Develop viable solutions to complex business requirements
• Takes lead on assessing complex issues and driving them to resolution
• Serves as primary contact for vendor engagements during development phases
• Coordinate project estimations including LOE’s required for project justification and CapEx
• Engage Solution Architects for creation of Solution Sketches, as needed
• Works in close collaboration with Technical Product Managers to coordinate business interactions and release scope
• Coordinate with Technical Leads to perform, design and code reviews
• Evaluate emerging technologies, development trends / methods and industry best practices
• Active contributor and participant throughout application development phases using Agile methodology
• Analyze/design & maintain/code/test/document/implement/review above.

Supervision Exercised: 
•No direct reports


Education Preferred:
Bachelor’s degree – BA or BS – or equivalent

Work Experience: Minimum of 6 years in Release Management, Analysis and project coordination.

Critical Competencies 

•Learning on the Fly

•Decision Quality

•Priority Setting

•Customer Focus

•Problem Solving


•Technical Learning

•Functional/Technical Skills

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