Senior Program Manager (Healthcare, Clinical Laboratory)

Job Description

The Senior Program Manager, Strategic Initiatives, will lead and coordinate complex integration and strategic programs for acquisitions and transformation initiatives within the specialty testing and laboratory services sector. This role focuses on driving cross-functional collaboration, managing multiple integration projects, and ensuring alignment with GMW strategic objectives while maintaining compliance with healthcare regulations and quality standards.

Work Schedule: Hybrid (3 days Onsite, 2 days work from Home)

Responsibilities:

Key Responsibilities

• Lead end-to-end integration programs for multiple M&A transactions, ensuring seamless transitions and successful realization of operational and financial synergies.
• Lead end-to-end business transformation projects, managing cross-functional initiatives, implementing technology, and ensuring sustainable change management
• Coordinate cross-functional teams—spanning clinical, operational, IT, finance, and commercial functions—in a matrix environment to ensure alignment and efficient execution of integration initiatives.
• Oversee program timelines, milestones, resource allocation, and deliverables to maintain structured and timely project progress.
• Identify and mitigate risks related to laboratory operations, compliance, and patient impact, proactively addressing challenges as they arise.
• Drive communication and change management strategies to support employees, clinicians, and stakeholders throughout the process, minimizing disruption to patient care.
• Provide regular program status updates and detailed reporting to senior leadership, highlighting progress, risks, and opportunities.

Duties and Responsibilities

• Manage multiple strategic programs ensuring coordination and alignment across teams and functions.
• Facilitate meetings, workshops, and steering committees to maintain stakeholder engagement and decision-making momentum.
• Maintain issue and risk logs, escalating critical issues to senior management and driving resolution.
• Support process mapping and optimization efforts for laboratory and operational workflows.
• Ensure compliance with regulatory standards (e.g., CLIA, CAP) and internal quality management systems throughout program activities.

Qualifications:

Required Experience:

• Minimum 7-10 years of program and project management experience, preferably within healthcare, specialty diagnostics, or clinical laboratory environments.
• Proven track record managing complex, cross-functional programs, ideally in PMO and M&A contexts.
• Strong knowledge of clinical laboratory operations, regulatory compliance, and quality management systems is highly preferred.
• Excellent analytical, organizational, and problem-solving skills with a proactive approach to risk management.
• Exceptional communication and interpersonal skills to effectively lead matrixed teams and engage diverse stakeholders.
• Strategic thinker with the ability to align program execution with organizational goals and patient care priorities.

Knowledge and Skills:

• M&A integration methodologies and program management best practices
• Lean Transformation to identify inefficiencies and redesign end-to-end business processes
• Change management and stakeholder engagement
• Advanced planning, prioritization, and execution capabilities
• Agility and adaptability in dynamic, fast-paced environments
• Strong leadership and accountability facilitation within matrix organizations
• Proficient in SmartSheet and Microsoft Office Tools
• Certifications: PMP (Project Management), and Lean Six Sigma Green/Black Belt

Pay Range: $125,000 - $155,000/ year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Medical/Prescription Drugs

· Dental

· Vision

· Flexible Spending Accounts (FSAs)

· Supplemental Health Plans

· 401(k) Plan – Company match dollar-for-dollar up to 5%

· Employee Stock Purchase Plan (ESPP)

· Supplemental Life Insurance

· Dependent Life Insurance

· Short- and Long-Term Disability buy-up

· Blueprint for Wellness

· Emotional Well-Being Resources

· Educational Assistance

· Paid time off / Health Time

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.