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More: Impact Discover a role that empowers some of life’s most important healthcare decisions.

Senior Manager, Data Analytics

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Category Laboratory Location Wood Dale, Illinois; Tampa, Florida; Lewisville, Texas; Marlborough, Massachusetts; Lenexa, Kansas Job function Operations Job family Quality Assurance
Shift Day Employee type Regular Full-Time Work mode Hybrid

Reporting to the Director, Program Management QA/RA, the Sr. Manager, Data Analytics – Quality & Regulatory Affairs will lead the development, management, and execution of a best-in-class analytics strategy in support of the QA/RA function.

This position is responsible for establishing on-going processes for collecting and transforming data into strategic insights that support risk management, regulatory compliance, operational excellence, and governance reporting. 

This is a highly visible position with responsible for preparing content, insights and reports in support of Board of Director meetings/request for data and executive-level engagements.

Preference will be given to someone residing close to one of our Major labs in (Pittsburgh, Houston, Lenexa, Marlborough, Dallas, Wooddale, Tampa, Chantilly)

Work Schedule : Hybrid ( 3 days onsite, 2 days work from home)

Internal Grade : 51 

Preference will be given to someone with regulated healthcare, life sciences, or diagnostics background.

***No sponsorship available*** 


Data Strategy & Architecture

  • Design and maintain the QRA data analytics roadmap aligned with business objectives.
  • Lead the development of dashboards, scorecards, and automated reports to track quality, regulatory, and compliance KPIs.
  • Partner with IT and enterprise analytics teams to ensure data integrity, standardization, and scalability across platforms.

Governance & Board-Level Reporting

  • Lead the design, validation, and delivery of high-impact visualizations and insights used in Board of Directors materials, executive summaries, and quarterly business reviews.
  • Ensure analytical rigor and compliance in data presented to governance bodies.
  • Collaborate with Regulatory Affairs, Legal, Compliance, and Enterprise Risk Management to ensure data reporting aligns with internal and external standards.

Advanced Analytics & Decision Support

  • Apply statistical and predictive analytics to identify trends, risks, and opportunities across quality and regulatory operations (e.g., CAPA trends, audit findings, inspection readiness).
  • Enable proactive decision-making through scenario modeling, root cause analysis, and risk-based prioritization.
  • Provide strategic insights that inform QRA planning, operational initiatives, and performance improvement.
  • Drive automation of data reporting to reduce costs, improve customer experience, and enhance data quality.

Stakeholder Collaboration

  • Serve as a trusted advisor to QRA leadership, offering analytics expertise to drive quality and compliance decisions.
  • Partner cross-functionally with Laboratory Operations, R&D, Clinical Affairs, and Corporate Functions to integrate analytics into key business processes.

Required Work Experience: 

  • 8+ years of experience in data analytics, with at least 3 years in a regulated healthcare, life sciences, or diagnostics environment.
  • 3+ year of experience preparing data-driven materials for governance, including Board of Directors or executive-level audiences.

Preferred Work Experience: 

  • Experience in Quality and Regulatory Affairs within the diagnostics, medical devices, or laboratory services industry.
  • Experience working with artificial intelligence (AI)
  • Working knowledge of enterprise systems such as MasterControl, SAP, Veeva, Medialab, Smartsolve, etc.

Knowledge: 

  • Familiarity with GxP, FDA, CLIA, and other relevant regulatory frameworks.

Skills: 

  • Proficient with SQL, Python, or R for data transformation and analysis.
  • Proficient in data visualization and BI tools (e.g., Tableau, Power BI, Looker).
  • Certified Analytics Professional, ASQ, RAC).


EDUCATION
Bachelor’s Degree(Required)


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”

- Quest Employee

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.