Dir, Business Transformation

This position is a key member of the GMW Business Transformation team, driving an end-to-end analysis of the Business Operations & performance measures, identifying cross-functional system view of opportunities for profitable growth, and driving business transformation leveraging the Quest Management System (QMS) specifically focused on Continuous Improvement (CI), system thinking, and big data analytics techniques (adopting AI). Additionally, this role requires operational experience in business financials, functions, and demonstrated ability to collaboratively work across multiple functions to drive change.  This role will coach and develop GMW cross-functional teams that are responsible for driving business analytics, use of QMS toolset with the operating functions, project management of the business transformation projects and leading / implementing appropriate operating cadence for the business.

• Owns the learning, application, and adoption of QMS principle and practices across large portions of the enterprise with the goal of building localized self-sufficiency, sustainability, and scalability of improvement efforts.
• Owns a portfolio of initiatives (i) strategic business transformation projects, and (ii)operational execution that result in large-scale improvement across designated functions and businesses.
• Champions and drives the use of big data analytics tools to tackle system level problems.
• Drives cultural change shift from dashboards and analytics towards actions and results.
• Acts as a change agent to guide teams toward success.
• Leads efforts to implement Process Control and Management (process definition, documentation, ownership, metrics, and monitoring systems)
• Works with functional and site leaders as a “thought leader” to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
• Contributes toward building a grass-roots culture of continuous improvement, use of big data analytics techniques, system thinking, and cross-functional collaboration.
• Develops and leads Lean/QMS training classes.
• Establishes structured operational mechanisms of communication of project timelines, risks, impact and results.
• Presents to executive leadership, sponsors and stakeholders regularly

Required Work Experience: 

• 10-15 years of direct responsibility of operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of Industrial Engineering, Manufacturing, Organizational Leadership, or Healthcare
• Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking)
• Proven track record in facilitating cross functional discussions, targeted workshops, and Kaizens to achieve strategic & operational objectives.
• General knowledge of Hoshin and breakthrough planning ​
• Demonstrates expertise in driving cross functional collaboration and business transformation projects using program management principles and tools, and has a strong track record of success leading and influencing at the senior leadership level without direct authority in driving change, 
• Captures, quantifies, and reapplies best-in-class practices between laboratories, businesses, and regions.
• Advanced data analysis skills
• Financial and Operations acumen

Preferred Work Experience: 

• N/A

Physical and Mental Requirements: 

• N/A

Knowledge: 

• Demonstrated success leading large, complex, cross-functional change initiatives (15+ years)
• Previous experience designing and deploying “kaizen culture” across medium-to-large organizations.
• Experience working in the Toyota Production System, Danaher Business System, Virginia Mason Production System, Honeywell Operating System or similarly mature and rigorous lean model.
• Expert-level experience using robust, structured problem-solving and designing counter-measures for multivariate problem. 
• Demonstrated understanding of continuous improvement, process management, and systems thinking.
• Proven track record of fostering leadership alignment, target setting, and ‘catch-ball’.
• Poise and leadership presence when facilitating discussions and leading workshops.
• Experience managing geographically dispersed teams.
• Demonstrated ability to develop strong relationships with others.
• Advanced data analysis skills.
• Financial and Business acumen
• Change Agent
• Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
• Effective written and verbal communication skills across multiple formats:  formal presentations, training material development, meetings, conference calls, e-mails, and memos.
• Ability to handle multiple projects simultaneously.

Skills: 

• Excellent written and verbal skills, results oriented, and collaborative. 
• Problem-solving skills 
• Ability to handle multiple projects simultaneously 
• Advanced in Microsoft Excel  
• Skilled in Microsoft Word and PowerPoint 
• Comfortable with Microsoft Project 
• Interpersonal skills 
• Decision-making skills 
• Planning and organization skills 
• Negotiation skills 
• Results-oriented  
• Creative 
• Persistent 
• Composed 
• Able to learn new concepts rapidly 
• Able to work independently with little supervision 

EDUCATION
Bachelor’s Degree(Required)

LICENSE CERTIFICATIONS
Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Lean, Total Quality Management, Danaher Business System)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets