Workers' Compensation Specialist

Job Description

Pay range: $78,000-93,000, plus yearly bonus 

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 

• Best-in-class well-being programs

• Annual, no-cost health assessment program Blueprint for Wellness®

• healthyMINDS mental health program

• Vacation and Health/Flex Time

• 6 Holidays plus 1 "MyDay" off

• FinFit financial coaching and services

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

• Employee stock purchase plan

• Life and disability insurance, plus buy-up option

• Flexible Spending Accounts

• Annual incentive plans

• Matching gifts program

• Education assistance through MyQuest for Education

• Career advancement opportunities

• and so much more!

The Workers' Compensation Specialist will work under the direction and supervision of the Regional Workers' Compensation Manager, and support workers’ compensation and return to work claims for Quest Diagnostics' West Region as assigned.

The position is hybrid and will work from the West Hills, CA site 3 days per week. 

Responsibilities:

• Report workers’ compensation claims to carrier timely.

• Complete initial contact with injured employees timely and advise them of the workers’ compensation process and benefits as needed.

• Lead return to work accommodation meetings with manager, supervisor and injured employee to effectively manage potential lost time cases to reduce lost time cases and days.

• Proactively manage medical only and indemnity return to work claims from inception to closure or escalation to higher level claim management when necessary.

• Effectively collaborate with EHS specialists, supervisors, injured employees, physicians, legal, and claim adjusters.

• Respond to and resolve claim inquiries

• Manage in-house claim management system including OSHA recordability, cause of injury, lost workdays, and accommodation days for accurate metrics.

• Manage data files, including updating work status reports, and state specific documentation as needed.

• Complete required reports as needed.

• Assist the Regional Workers’ compensation manager with reports and projects as needed.

Qualifications:

• 2+ years of experience in a workers’ compensation claims role

• Ability to work independently with limited direction from manager.

• Working knowledge of the Workers’ Compensation Act and other applicable federal and state statutes and regulations with a strong emphasis on California workers’ compensation law

• Strong communication and interpersonal skills and ability to work and collaborate with claimants, customers, insureds, brokers, attorneys.

• Technical knowledge of applicable state and local laws related claims management and return to work.

• Proficiency in Microsoft Excel

Preferred Work Experience:

• Familiarity with ADA/FEHA law.

• California Workers’ Compensation Claims Administration certification.

Education:

• Bachelor’s Degree Preferred

• High School Diploma or Equivalent (Required)

Licenses and Certifications:

• Workers' Compensation Claims Professional (WCCP) (preferred)

52450

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.