Intern, HR Learning and Development

Job Description

The Intern will support the execution of Human Resources Service Center (HRSC) strategic goals and objectives, by working closely with the HRSC Learning, Development and Communication and HR Portal team. This includes administrative support with scheduling, reporting, maintenance of reports, and design tasks. 

The position requires 30 hours per week and is remote, with a preference for candidates in the Tampa, FL area. The position will be part-time during the summer and continue through the academic year. 

Responsibilities:

Learning and Development 

• Support the Learning, Development and Communication team with end-to-end content and communication development. 
• Assist with Training and Development Queue and assign to appropriate team members. 
• Oversee set up of courses, live sessions, and upload of recordings/materials in Learning Management System. Track all training attendance. 
• Coordinate scheduling of events such as HRSC Town Halls, Virtual Social Hours, Lab Tours, and Lunch and Learns. 
• Create Quick Reference Guides, videos, and courses.
• Maintain document repository for all resources and videos. 
• Create a Service Request for the team if needed. 
• Assist with monthly report updates 
• Support the HRSC Career Development programs.

Communications 

• Support HRSC Leadership development, preparation, and dissemination of communications related to Service Delivery (HRSC and HR Portal, templates, newsletters, internal/external communications). 
• Support Business Continuity activities.
• Assist with Digital Workplace updates for the Learning, Development and Communication site. 
• Assist with Cyclical Calendar Excel sheet for HR Portal Support site and HRSC Learning and Development sites. 

HR Portal 

• Assist in maintaining HR Portal content ownership Excel spreadsheet for all pages. 
• Coordinate conducting quarterly audit of the HR Portal to ensure document accuracy. 
• Support HR Portal Administrator as needed for special projects. 
• Assist in Adobe Photoshop/Illustrator image editing, Microsoft Word Mail Merges, Video editing/compression, and Microsoft Excel reports.

Key Areas 

• Client/Customer/Employee Management 
• Content Development and Delivery 
• Communication Support

Qualifications:

• Minimum one year of instructional and/or graphic design experience; preferably from a professional services firm or similar environment.
• Strong communication skills with the ability to collaborate with cross-functional, virtual teams and internal business partners. 
• Ability to read, write and speak the English language, communicating clearly and effectively. 
• Proficiency in Microsoft products (Excel, Word, PowerPoint, Teams, Outlook, ClipChamp). 
• Technology savvy. 

Required: 

• Microsoft Excel, Word, PowerPoint, Outlook, Teams
• Acrobat Adobe

Preferred:

• Articulate Rise 360, Microsoft ClipChamp, SnagIt, SharePoint, Canva, Kahoot, Oracle

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.