Spec QA/Compliance/Safety- Newtown Square, PA req49357 in Newtown Square, PA at Quest Diagnostics

Date Posted: 9/24/2020

Job Snapshot

Job Description

Spec QA/Compliance/Safety- Newtown Square, Pennsylvania - M-F 8AM - 5PM

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can
expand your skills and knowledge. You’ll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.


This position reports to the Branch Operations Director and is responsible for ensuring that all QA, Compliance and Safety activities in the Region are accomplished, necessary documentation is accurately completed, all measures and metrics are reported and appropriate corrective actions are taken and documented.             


Quality Assurance

  • Ensure all annual competencies are completed and documented for all pre and post analytical functions performed in the region
  • Ensure monthly, quarterly and annual PSC audits are accomplished, review results and provide results to regional QA
  • Ensure all SOPs are current and coordinated to testing laboratory, regional and national SOPs
  • Review all data to identify trending and develop, implement and document corrective actions as necessary
  • Ensure regular review process of all pre and post analytical and patient care functions performed in the region


  • Ensure compliance training of all new employees and yearly training of existing employees
  • Work with regional/unit compliance officers to identify potential issues, provide solutions and obtain resources
  • Ensure annual phlebotomy services acknowledgements are obtained
  • Prepare for and respond to corporate compliance audits
  • Provide required data for monthly compliance metrics


  • Coordinate training of all Branch Operations employees (PSC & Logistics) and ensure proper documentation
  • Ensure all required safety audits are accomplished in a thorough and timely manner
  • Develop and deploy training tools
  • Act as a consultant to the supervisors for Safety procedures and issues
  • Ensure that current safety manuals are deployed in the field
  • Provide OSHA responses through regional/corporate safety as required
  • Oversee and respond to corporate safety audits
  • Provide all required reporting data
  • Monitor completion of accident reports and provide proper response on corrective actions
  • Ensure compliance with corporate driver safety program to include training
  • Proactively identify potential problems/issues, innovate to provide solutions and obtain necessary resources

Supervision Exercised: 



  • Education Preferred:     
  • CA licensed CLS

Work Experience:           

  • Minimum three years technical experience


  • Previous Branch Operations supervisory experience preferred.

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