Client Support Order/Entry Clerk

Job Description

Client Support Order/Entry Clerk

AmeriPath Shelton, CT

Monday to Friday, 8:00 PM to 4:30 AM (No Weekends)

This position supports the AmeriPath Northeast lab in Shelton, CT ordering and shipping laboratory client supplies, supporting logistic by obtaining and entering client supply orders into the Materials Management software system, as well as supporting lab safety and facility needs. 

Candidates must have computer skills (Excel), be comfortable working in a fast-paced environment and multitasking, comfortable being on their feet throughout the day and have a strong desire to learn.  

Training provided!

Pay range: $17.33 - $22.00 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Obtain client supply orders and enters them into the Materials Management software 
• Interact with clients as needed to obtain client supply order requests 
• Research client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse, etc as needed 
• Inform clients of backorders and expected delivery times 
• Inform clients of utilization constraints if the amount requested exceeds the established utilization ratios. 
• Assist the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions. 
• Inform the appropriate individuals of low stock and back ordered items. 
• Assist in the preparation and distribution of reports as needed. 
• Assist in performing cycle counts and full physical inventories as needed. 
• Assist in pick/pack process as needed. 
• Comply with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. and policies and procedures. 
• Perform other duties as required. 

Qualifications:

Required Work Experience:  

N/A

Preferred Work Experience:  

• Previous experience in data entry preferred 
• Previous call center experience  

Physical and Mental Requirements:  

N/A

Knowledge:  

• Working knowledge of Microsoft Office programs (word, excel, etc) or equivalent would be helpful, but not required 

Skills: 

• Basic math skills (addition, subtraction, multiplication, division) 
• Strong communication, especially verbal skills 
• Good record keeping skills 
• Good problem solving skills 
• Ability to operate a computer, printer, copier, and other basic office equipment 
• Ability to type minimum of twenty-five (25) words per minute 
• Ability to work effectively in a team environment 

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.