Vice President, Technology - Epic Systems
Job Description
The Vice President of Technology- Epic Systems will serve as the enterprise-wide leader responsible for shaping and executing the strategic vision for Epic technology across the organization. This role is accountable for the full lifecycle of Epic system capabilities from implementation through optimization and ongoing management ensuring alignment with the enterprise Order to Cash value chain and broader business objectives.
This position must be based (hybrid) in Secaucus, NJ or Schaumburg, IL.
Pay Range: $300,000 - $350,000/year + 40% AIP Target + Long-Term Incentive
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• …and so much more!
Responsibilities:
• Drive the Epic technology strategy ensuring alignment with business goals (order to cash value chain), operational workflows and diagnostics priorities.
• Oversee all phases of implementation including readiness assessment, system design, build and configuration, testing training, go live execution and post-live stabilization.
• Serve as the technology expert across all Epic modules being implemented (e.g., Beaker, Resolute, Bridges, Welcome, MyChart, etc.) guiding system architecture, interfaces and infrastructure planning.
• Develop and execute a multi-year Epic strategy aligned with the company’s growth, digital transformation, and operational efficiency goals.
• Drive continuous optimization of Epic modules post implementation to maximize return on investment and improve operational performance.
• Own all Epic development and configuration across all Epic modules implemented and the supporting engineering teams performing this work.
• Collaborate closely with Epic Program leader, Product Management, Epic Technology Transformational team, Technology leaders, and Business Stakeholders to ensure cohesive planning, cross functional alignment and delivery of milestones on time with no business disruption.
• Lead technology design sessions, decision making and risk mitigation related to Epic integrations with ancillary systems and interface tools.
• Ensure seamless integration with other systems including home-grown, third party and EHR platforms while complying with interoperability (Hl7, FHIR, LOINC etc.) and regulatory standards (HIPAA, CAP, CLIA etc.).
• Lead collaboration with Epic Systems and third-party integration partners to ensure alignment on scope, timelines, SLAs/SLOs, and change management, enabling seamless and efficient delivery of system transformation initiatives.
• Define and maintain technical standards, compliance requirements and performance metrics to ensure the integrity, security, and reliability of Epic technology.
• Anticipate and prevent technology related risks that could lead to business disruptions during or after go live.
• Provide oversite and direct configuration, customization, implementation planning, testing, and go live readiness including performance monitoring and incident response protocols.
• Champion change management and adoption strategies to ensure sustainable user engagement and workflow integration.
• Proactively address resistance, build readiness and ensure smooth transitions across teams and departments.
• Collaborate with external partners to support interoperability and shared workflows within the Epic ecosystem.
• Stay ahead of innovations within the Epic suite and broader digital health space, continuously assessing opportunities for enhancements.
• Serve as trusted advisor to senior leadership translating technical capabilities into strategic business value and outcomes.
• Build and lead a team of Epic-certified experts, external partners, and internal stakeholders.
• Foster a culture of excellence, accountability, and innovation throughout the Epic team.
• Monitor post go live performance and system optimization, identifying opportunities for automation and workflow enhancement across diagnostics business.
• Establish the on-going support model to maintain and develop additional capabilities within the Epic products implemented or planned to be implemented
Qualifications:
• A Bachelor’s degree in Information Technology, Health Informatics, Engineering or related field is required. An advanced degree (Master’s, MBA) is preferred.
• 15+ years of experience in healthcare technology, leading development and delivery.
• 10+ years of Epic focused technical leadership with proven success in leading large scale Epic implementations.
• Experience in building large delivery teams through bringing in new talent as well as reskilling existing staff.
• In-depth knowledge of development and configuration of Epic Systems software, including applications such as Aura, Beaker, Resolute, MyChart etc. for Connectivity, Orders, Results and Billing workflow, specifically tailored to a diagnostics reference laboratory.
• Strong vendor management skill sets.
• Proven ability to drive large scale transformation and change management in complex matrixed environments.
• Demonstrated success in driving adoption of complex technologies across diverse stakeholder groups through structured change management (ADKAR, Kotter).
• Proven ability to build strong partnerships with internal business leaders, including ELT, and external customers.
• Strong knowledge of healthcare integration standards (HL7, FHIR), data security, and compliance (HIPAA, CLIA, CAP, 21 CFR Part 11).
• Lab experience required (not necessarily lab ops specifically, but lab industry).
• Excellent communication and influencing skills with the ability to articulate the “why” and not just the “what” of change.
• Ability to translate strategic direction, manage multiple tasks and priorities.
• Lean training/mindset/experience.
• Programming skills in languages such as C#, Java, or Python.
• Certifications in Epic Beaker (Clinical, Anatomic Pathology and Genetics), and other Epic Applications (Aura, Resolute, etc.).
• The ability to travel 25-50% is required
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