Senior Specialist, External Communications (Hybrid)
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The Senior Specialist, External Communications will help advance the company’s external reputation through media relations and other communications with emphasis on citizenship, community and consumer affairs. This includes supporting key business leaders, including the CHRO and head of the company’s Quest for Health Equity program, in developing thought leadership narratives and developing story ideas and securing news coverage with journalists. It also includes targeted local media to generate awareness for the company’s presence and commitments to the community. The individual will also oversee daily news reporting to senior leaders (the “Our World Today” report) and annual media analysis report.
This individual will be based in Secaucus, NJ (hybrid work/home). Occasional travel may be required.
Pay Range: $96,000 - $133,000 / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
· Best-in-class well-being programs
· Annual, no-cost health assessment program Blueprint for Wellness®
· healthyMINDS mental health program
· Vacation and Health/Flex Time
· 6 Holidays plus 1 "MyDay" off
· FinFit financial coaching and services
· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
· Employee stock purchase plan
· Life and disability insurance, plus buy-up option
· Flexible Spending Accounts
· Annual incentive plans
· Matching gifts program
· Education assistance through MyQuest for Education
· Career advancement opportunities
· and so much more!
- Supports the execution of a broad range of PR activities for the company’s key business and reputation areas, with emphasis on citizenship/community and consumer
- Coordinates with range of leaders including in Communications, Legal, Medical, HR and the Business
- Creates a broad range of PR content, including for the company’s CSR report and community awards, in collaboration with others
- Coordinates directly with journalists, and manages and coaches leaders for media interviews
- Aids in monitoring and reporting of news coverage
- Supports coordination with Agency Partners, Media Content Providers and other vendors
- Facilitates Legal and other review of PR content
- Monitors media coverage and escalates awareness of issues
- Develops media coverage reports and the company’s daily news report for management
Education:
- Bachelor's degree required, preferably in a Liberal Arts discipline or Communications or Journalism
Required Work Experience:
- 5-7 years of corporate or external communications experience in an agency or large public company
- Demonstrated writing and editing ability
- Experience with PR platforms, such as Cision/PRNewswire and Muckrack
- Experience with consumer PR and healthcare PR
Other:
- Strategic understanding of and ability to drive PR and communications as a business enabler
- Strong writer and storyteller, translates sophisticated scientific, medical and and health information technology content into accessible prose
- Strong client and project management
- Organized and able to prioritize multiple and shifting workload
- Able to work in a matrix organization in ambiguous situations and variety of team environments
- Curious – enjoys learning
- Collaborative and team oriented, able to work effectively with individuals at all levels of the organization
- Strong interpersonal skills, including poise, good judgement and discretion with senior staff
- Proactive self-starter, committed to high standards and delivering results
- Deals regularly and responsibly with confidential information
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
“I love working here because Quest has been my second family and second home. I've experienced a wholesome work environment, and good management.”
- Quest Employee
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.