Senior Project Manager

Job Description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. Its about providing clarity and hope. The Senior Project Manager will lead a variety of medium projects and teams to apply Quest Management System principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply our principles and tools to their daily work. This is a remote position with up to 50% travel. Pay Range: ~$100,000 X - $140,000/ year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 MyDay off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more!


Responsibilities: - Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects - Leads projects - Leads projects through issues, roadblocks, and problems - Acts as a change agent to drive teams toward success - Guides team members to perform through issues and constraints - Owns projects - Owns the timeline, budget, resource constraints, and deliverables/results - Shifts between the big picture and the small-but-crucial details - Is prepared to roll up their sleeves and work through detailed issues - Manages projects - Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates) - Communicates - Actively communicates with project sponsors and stakeholders - Establishes regular points of communication - Manages sponsor and stakeholders expectations - Delivers the expected results - Performs root cause analysis on project shortfalls and takes corrective action as necessary - Applies project management tools and techniques, as well as other QMS principles and tools, toward a variety of large, and likely inter-related, projects - Coaches other employees on the use of various tools, concepts and practices in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability - Participates in Communities of Practice - Documents business processes - Completes required continued learning


Qualifications: Required Work Experience: - Technical/science background - Diagnostics/Lab exposure - Some finance experience - Experience working in a laboratory setting Knowledge: - Demonstrated experience leading projects from initiation to completion (4 to 6 years experience) - Demonstrated experience facilitating discussions or workshops - Demonstrated ability to develop strong relationships with others - Demonstrated experience leading changes - Demonstrated ability to influence business leaders - Demonstrated data analysis skills - Some experience in continuous improvement - Some experience with process management - Basic knowledge of VOC tools - General knowledge of Hoshin and breakthrough planning Skills: - Problem solving skills - Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos - Ability to handle multiple projects simultaneously - Skilled in Microsoft Word, Excel, PowerPoint, and Project - Interpersonal skills - Decision making skills - Planning and organization skills - Negotiation skills - Results-oriented - Creative - Persistent - Composed - Able to learn new concepts rapidly - Able to work independently with little supervision Education: Bachelors Degree Required


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