Director, Demand Management

Job Description

The Director of Demand Management is responsible for leading and maturing the enterprise demand management capability.  The Director will establish scalable, data-driven demand processes, optimize demand generation and intake strategies, and lead a team of demand managers to ensure alignment between business priorities, capacity, and delivery outcomes.  Partnership with executive leadership, portfolio management, finance, and delivery teams will be essential to translate strategic objectives into actionable prioritized demand.

This position will be based in Secaucus, NJ (hybrid).

Pay Range: $175,000,000 - $200,000/year + 20% Annual Incentive Plan
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:  We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: 

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs 
• Annual, no-cost health assessment program Blueprint for Wellness® 
• healthyMINDS mental health program 
• Vacation and Health/Flex Time 
• 6 Holidays plus 1 "MyDay" off 
• FinFit financial coaching and services 
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service 
• Employee stock purchase plan 
• Life and disability insurance, plus buy-up option 
• Flexible Spending Accounts 
• Annual incentive plans 
• Matching gifts program 
• Education assistance through MyQuest for Education 
• Career advancement opportunities 
• …and so much more! 
  

Responsibilities:

• Own the end-to-end demand generation strategy, from planning through execution and optimization 
• Develop data-driven demand forecasts and pipeline targets in partnership with Technology and Finance 
• Develop and executing the strategic roadmap to implement continuous improvement and mature the demand management function
• Develop, embed and continuously improve demand management practices capabilities within the organization 
• Analyze funnel performance and customer journey metrics to identify growth opportunities in the demand management process
• Optimize processes, scoring models, and handoff to execution 
• Collaborate with Product, BRMs, Finance, Technology, Security, Architecture, and PMO 
• Manage to the technology budget, trade-off options, and portfolio roadmap 
• Manage a team of demand managers (2-3 direct reports in the US and India)
• Present insights and updates to senior leadership 
• Act as a subject matter expert providing coaching, training and guidance to all demand managers
  

Qualifications:

• A Bachelor’s degree in Business Administration or a related field is required.  An advanced degree is preferred
• A minimum of 10 years of experience in demand generation, growth marketing, or revenue operations
• A proven track record of driving pipeline and revenue impact 
• Strong analytical skills, with experience using CRM and tools 
• Experience collaborating cross-functionally with Technology, Finance, and Product teams 
• Excellent communication and stakeholder management skills 
• Ability to operate strategically while executing tactically 
• Understanding of portfolio management and financial governance concepts
• The ability to travel up to 25%
  

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.