Clinical Solutions Marketing Manager

Job Description

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics (www.QuestDiagnostics.com) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index, with 2023 revenues of $9.25 billion.

Clinical Solutions

Quest Diagnostics is a comprehensive provider of laboratory testing, research, and consultation for a broad span of clinical areas including Infectious Diseases, Immunology, Cardiometabolic, Women’s and Reproductive Health, Drug Monitoring, and Wellness, among many others. Continually innovating to meet the testing needs of our clients and patients, we deliver solutions and insights to help inform predisposition, diagnosis, treatment, and monitoring diseases, and forge strategic collaborations across the medical industry to ensure critical data is accessible and actionable.

Position description:

The Clinical Solutions Marketing Manager – Specialty Call Points will support portfolio-wide marketing execution across our clinical solutions areas, with a focus on the specialty call point providers. This role will be responsible for supporting the development of data-informed value propositions, and executing on targeted, downstream campaign tactics designed to drive demand and generate qualified leads. Leveraging strategic marketing plans and customer insights, the manager will collaborate closely with the specialty call point and product marketing teams to deliver high-impact programs, promotional campaigns, and sales enablement tools that accelerate growth and enhance engagement across key B2B channels. 

This is a hybrid position based in Secaucus, NJ (3 days in office). 

Responsibilities:

Duties and Responsibilities:

1. Partner with specialty call point marketing lead to develop marketing plans aligned to business goals and buyer needs across specialty call points. Operate within an agile marketing framework by participating actively in daily stand-ups, using agile platforms to drive transparency and organization
2. Translate strategic marketing plans to design and deploy successful marketing campaigns and own their implementation from ideation to execution and post-campaign performance reporting-- demonstrating enthusiasm for iterative planning, testing, and continuous improvement.
3. Distill customer and market research, insights, and analytics into marketing tactics that support portfolio awareness, thought leadership, and lead generation.
4. Align marketing programs with the buyer’s journey and product lifecycle, integrating voice of customer insights and sales feedback to optimize engagement and conversion.
5. Drive execution across organic and paid marketing channels including content marketing, events, demand generation campaigns, social media, and sales enablement.
6. Manage budgets and optimize investments across tactics and channels to maximize return.
7. Analyze marketing performance metrics, deliver actionable insights, and continuously optimize campaign performance against goals.
8. Collaborate cross-functionally with internal stakeholders (commercial, product, sales enablement) and external partners (agencies, vendors, KOLs) to ensure cohesive marketing execution.

Qualifications:

• Team oriented – ability to motivate and work well with diverse, cross functional teams and in a matrix environment
• Excellent project management skills, including management of agencies and vendors to ensure execution
• Superior communication skills including ability to develop superior slide presentations and deliver formal business presentations
• Initiative – ability to independently problem solve and find resolutions
• Strong strategic thinking and analytical skills to synthesize market/customer insights into prioritized marketing opportunities; Strong capabilities in analyzing data to demonstrate quantifiable opportunities or results
• Core marketing capabilities to design marketing strategies and tactics to maximize opportunities
• Up to 25% business travel required

Competencies & Qualities

• Customer Focus – build strong (internal) customer relationships and delivering customer-centric solutions
• Story Telling + Effective Communication - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Tech Savvy - Anticipating and adopting innovations in digital and technology that drives optimized marketing execution
• Curiosity – demonstrates a proactive interest in understanding clinical context, market dynamics, competitive landscape, customer needs, and channels to growth 
• Business Insight - Applying knowledge of business and the marketplace to advance the organization’s goals
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals

Technical skills:

• Marketing Strategy and Planning
• Demand Generation
• Campaign Management & Measurement
• Segmentation & Targeting

Bachelor's Degree Required 

Pay Range: ~$120,000 - $135,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.