QA Specialist - Molecular Genetics

Job Description

QA Specialist - San Juan Capistrano, CA - Monday - Friday 7:30-4:00 PM PST

Pay Range: $68,640 - $102,100 / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

The QA Specialist has the overall responsibility for the planning, coordination, and evaluation of all technical and/or operational activities in Specimen Processing. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance. 

Responsibilities:

• Documents all competency testing assuring completeness and timeliness and ensures that the appropriate corrective actions are developed and implemented, as needed.   
• Tracks the department monthly metrics.  Reviews metrics with Specimen Service Supervisor and helps design and implement processes to demonstrate continued improvement.   
• Maintains the laboratory client database, ensuring accurate data entry and a reduction in account proliferation.  Assures timely updates to database as needed.  
• Assists Supervisors in preparedness for In-house, corporate, and accrediting agency inspections. 
• Observes performance of technical SOPs covering each workstation once annually.  Dissociations from the written procedure are documented and quality improvement actions are determined in conjunction with the department manager and supervisor.  Follow-up observations are made to assure improvements are in place. 
• Tracks requisition data entry errors, provides metrics on a monthly basis, recommends and implements improvements as needed.  
• Works directly with the Medical Director, Data Management and electronic reporting personnel to assure that patient data is properly represented on all report formats for testing from all sources (in-house, remote laboratory sites and referral laboratories. 
• Performs system tests of data transmission across within-laboratory electronic interfaces to assure accuracy.   Works with IT and technical staff to test new interfaces, and to ensure that any interface issues are resolved in a timely manner. 
• Maintains adequate phlebotomy supplies, shipping kits and requisitions, orders additional inventory as needed.  Conducts monthly inventory counts, enters data in PeopleSoft.  
• Reviews equipment maintenance records on a monthly basis. 
• Participates on the Laboratory Operations Management’s QA/Compliance team. 

Qualifications:

Required Work Experience:  

• At least three years experience in a Clinical Laboratory setting. 
• Competency management and technical training.   
• Laboratory regulation/accreditation 

Preferred Work Experience:  

Preferred experience in Government agency reporting. 

Physical and Mental Requirements: 

Ability to sit or stand for long periods of time. 

Knowledge:  

Knowledge of laboratory regulations 

Skills:  

PC application skills in Microsoft Office including Excel and Access 

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.