Rep Technical Billing - Sr- Lenexa, Kansas in Lenexa, KS at Quest Diagnostics

Date Posted: 7/30/2019

Job Snapshot

Job Description

Rep Technical Billing - Sr- Lenexa, Kansas - Monday - Friday

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can
expand your skills and knowledge. You’ll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. 

Basic Purpose:

Perform daily activities revolving around the completion of all tasks related to preparing and developing database tools to assist in the accurate receipt of all accounts receivable and to analyze trends and anomalies.

Duties and Responsibilities:

  • Preparation and development of monthly/weekly database tools used in the management of work flow
  •  Preparation and development of information using database and spreadsheet software to be used in analysis for billing trends or anomalies.
  •  Preparation and development of Weekly/monthly reports in support of billing metrics and communication to other departments such as Finance, Sales and Senior Leadership.
  •  Assist with the analysis of billing information to maximize cash collection and reduce bad debt expense.
  •  Participation at all levels of the Billing project team to analyze data trends to maximize claims payment.
  •  Act as a liaison between IT and Billing to facilitate programming changes required, including preparation of RFS's (Request for Service) using effective communication skills.
  •  Testing of program changes prior to production release.
  •  Train members of appropriate departments relative to the use of the database work flow tools and productivity reports.
  • Special projects as assigned.

Supervision Exercised:

  • None

Education Preferred: 

  • High School degree or Equivalent
  • Bachelors preferred

Work Experience:       

  • 3 + years of Medical Billing experience

Physical and Mental Requirements:     

  • Ability to work sitting at a computer/desk for long periods of time.
  • Ability to concentrate on a given task for significant period of time.
  • Ability to multi-task and adjust to change.
  • Using effective written and verbal communication.


  • Able to demonstrate skills using Power point, Access and Excel software.
  • Strong interpersonal skills required to drive issue resolution in cross-functional team.
  • Comprehensive knowledge of Billing information system(s) or similar environment
  • Excellent analytical skills to identify trending and unusual occurrences in data.
  • Effective problem solving skill, attention to detail and judgment.

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