Rep Anatomic Path Support II in Irving, TX at Quest Diagnostics

Date Posted: 8/10/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4770 Regent Boulevard
    Irving, TX
  • Experience:
    Not Specified
  • Date Posted:
    8/10/2022
  • Job ID:
    req91229

Job Description

Rep Anatomic Path Support II - Irving, TX - Monday-Friday 8:30am-5:00pm

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

Duties and Responsibilities:

  • Filing and retrieval of slides as requested
  • Electronic recording of slides into Laboratory Information System (LIS)
  • Storage of laboratory records according to established record management protocol
  • May load/unload slides onto the Focal Point instrument
  • Manage process for requesting recuts, special stains and immunohistochemistry stains
  • May provide QA/QC documentation support
  • Participate in orientation and training of newly hired employees, as needed
  • Escalate complex customer issues to appropriate individuals/departments
  • Monitor and manage pending lists
  • May administer and track approved release of AP materials according to corporate policy
  • May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
  • Contact clients to request additional information 
  • Handle incoming calls, responding in a professional and timely manner
  • Able to perform all AP Support Specialist I duties, as needed 
  • Other duties as assigned

Minimum Qualifications:

  • High School Education or equivalent
  • Knowledge of basic computer functions; Quest LIS knowledge is desirable
  • Data Entry skills
  • Good clerical, organizational, phone and communication skills
  • Ability to work in a laboratory environment
  • Knowledge of medical terminology is desirable
  • 1-3 years related experience

req91229