DLO Northern Oklahoma Quality Assurance Specialist

Job Description

Diagnostic Laboratory of Oklahoma- Day Shift, but flexible hours based on business need 

This position will serve as the Quality Assurance Specialist for Woodward, Enid, and Ponca City, Oklahoma INTEGRIS Health Hospital Laboratories. 

Essential Functions of Employment with DLO:
• Show up for work, on time & prepared each and every scheduled work day
• Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform
• Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis

Under direction of the DLO QA Manager, candidate will lead, support, and coordinate quality management efforts in the managed hospital laboratory portion of the DLO Business Unit that foster quality and ensure that all pre-analytical, analytical, and post-analytical processes are consistent with regulatory requirements, accreditation standards, and company mission and values.

Responsibilities:

Licensing and Accreditation

1. Support the internal inspection process of the business unit, associated laboratories, and specimen collection sites to ensure compliance with applicable federal, state, and local regulations, College of American Pathologists (CAP) accreditation requirements and Quest Diagnostics standards.
2. Serve as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) regulations and CAP accreditation standards.
3. Coordinate appropriate licensure and accreditation as deemed by federal, state, and local regulations.

Proficiency Testing

1. Assist and ensure enrollment and participation in proficiency testing for each test.
2. Coordinate the Validity Check program and Blind Samples resubmission program, if applicable.
3. Assist in maintaining a defined instrument to instrument, method to method, and laboratory to laboratory comparison process.

Quality Assurance/Quality Improvement

1. Support and assist on monthly Quality Assurance (QA) meetings.
2. Support each department’s comprehensive Quality Improvement (QI) plan.
3. Assist in maintaining and monitoring Quality Assurance specific quality indicators.
4. Facilitate the preparation, distribution and review of the QA Manual.
5. Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes Verification Program and other monitoring programs specifically assigned by National Quality Assurance.

Quality Assurance Initiatives

1. Assist in the prompt and complete reporting of Reportable Quality Issues in compliance with the Standard Operating Procedure (SOP).
2. Assist in the complete tracking of revised reports in compliance with the SOP.

Qualifications:

• Strong interpersonal communication skills--required
• Demonstrated strong writing and composition skills--required
• Demonstrated success in motivating team members to reach objectives--desirable
• Strong influencing skills--desirable
• Understands clinical laboratory operations--required
• Able to effect Quality Improvement through problem solving skills and knowledge of quality tools--required
• Able to manage change--required
• Organization skills--required
• Project management skills--required
• Analytical skills--required
• Technical skills--required
• Computer skills--required
• Able to function in a matrix organization--desirable
• Multi-tasking skills—desirable

Knowledge of reference laboratory, rapid response laboratory, and hospital laboratory operations and management.

Education: Bachelors degree (chemical, physical, biological or clinical laboratory science or medical technology) required

• Qualification as General Laboratory Supervisor as defined by CLIA ’88—desirable

Candidate will assume QA Specialist responsibilities for DLO managed laboratory locations situated in NE Oklahoma. Consequently, candidate residence must necessarily be in neighboring community permitting ordinary commute.

Some in-state travel required for management responsibilities with possible overnight stay for site inspections and out-of-state for corporate and CAP related responsibilities. Must be available to work hours as needed to perform all duties.

43905
Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.